3 Replies Latest reply: Mar 23, 2013 9:30 AM by Linc Davis
davefrombillingham Level 1 Level 1 (0 points)

Hello, i have just had my HD replaced in my iMac and it is running Mac OSX Lion and Safari and iTunes were running fine, until about 2 hours of usage and now safari and iTunes quits immediately. i have tried putting it to sleep and restarting and even logging out and shutting down and its doing the same.


iMac, Mac OS X (10.6.3)
  • 1. Re: Safari and iTunes
    Linc Davis Level 10 Level 10 (118,005 points)

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Step 1

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).

     

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

     

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

     

    Step 2

     

    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • 2. Re: Safari and iTunes
    davefrombillingham Level 1 Level 1 (0 points)

    Not sure if i have this right, but i went through what you said slowly

     

     

    22/03/2013 12:25:09.203 applepushserviced: Unable to bootstrap_lookup connection port for 'com.apple.safaridavclient.push': unknown error code

    22/03/2013 16:25:24.574 SubmitDiagInfo: Submitted crash report: file://localhost/Users/user/Library/Logs/DiagnosticReports/Safari_2013-03-21-15 0721_Users-iMac-2.crash

     

    Then on step 2 its huge, im possibly doing this wrong.

     

     

    Process:     ReportCrash [196]
    Path:        /System/Library/CoreServices/ReportCrash
    Identifier:  ReportCrash
    Version:     ??? (???)
    Code Type:   X86-64 (Native)

    Parent Process:  launchd [113]

     

    Date/Time:   2013-03-21 17:08:32.027 +0000
    OS Version:  Mac OS X 10.7.5 (11G63)

    Report Version:  9

    Sleep/Wake UUID: 2C4E4714-0650-48D4-BC52-EE9623D4B058

     

    Interval Since Last Report:      105 sec
    Crashes Since Last Report:       2

    Per-App Crashes Since Last Report:   1

    Anonymous UUID:                 

     

    Crashed Thread:  7

     

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: 0x000000000000000d, 0x0000000000000000

     

    VM Regions Near 0:

    -->

    __TEXT             000000010b27a000-000000010b292000 [   96K] r-x/rwx SM=COW  /System/Library/CoreServices/ReportCrash

     

    Application Specific Information:

    Analyzing process: WebProcess[224], path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Conten ts/MacOS/WebProcess; parent process: Safari[220], path: /Applications/Safari.app/Contents/MacOS/Safari

     

    objc[196]: garbage collection is OFF

     

    Thread 0:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib    0x00007fff94a7ae42 __semwait_signal + 10
    1   libsystem_c.dylib         0x00007fff8e0e9dea nanosleep + 164
    2   libsystem_c.dylib         0x00007fff8e0e9c2c sleep + 61
    3   ReportCrash               0x000000010b288805 0x10b27a000 + 59397
    4   ReportCrash               0x000000010b27b248 0x10b27a000 + 4680

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib    0x00007fff94a7b7e6 kevent + 10
    1   libdispatch.dylib         0x00007fff8f2eb786 _dispatch_mgr_invoke + 923
    2   libdispatch.dylib         0x00007fff8f2ea316 _dispatch_mgr_thread + 54

     

    Thread 2:

    0   libsystem_kernel.dylib    0x00007fff94a7b192 __workq_kernreturn + 10
    1   libsystem_c.dylib         0x00007fff8e135594 _pthread_wqthread + 758
    2   libsystem_c.dylib         0x00007fff8e136b85 start_wqthread + 13

     

    Thread 3:

    0   libsystem_kernel.dylib    0x00007fff94a7967a mach_msg_trap + 10
    1   libsystem_kernel.dylib    0x00007fff94a78d71 mach_msg + 73
    2   com.apple.LaunchServices  0x00007fff8f3fbfb6 _LSDoGetApplicationInformation + 156
    3   com.apple.LaunchServices  0x00007fff8f3fbbee _LSCopyApplicationInformation + 2119
    4   ReportCrash               0x000000010b2878bf 0x10b27a000 + 55487
    5   ReportCrash               0x000000010b288bc2 0x10b27a000 + 60354
    6   ReportCrash               0x000000010b28b300 0x10b27a000 + 70400
    7   ReportCrash               0x000000010b28abc5 0x10b27a000 + 68549
    8   libsystem_kernel.dylib    0x00007fff94a79537 mach_msg_server_once + 427
    9   ReportCrash               0x000000010b288928 0x10b27a000 + 59688
    10  libsystem_c.dylib         0x00007fff8e1338bf _pthread_start + 335
    11  libsystem_c.dylib         0x00007fff8e136b75 thread_start + 13

     

    Thread 4:

    0   libsystem_kernel.dylib    0x00007fff94a7b192 __workq_kernreturn + 10
    1   libsystem_c.dylib         0x00007fff8e135594 _pthread_wqthread + 758
    2   libsystem_c.dylib         0x00007fff8e136b85 start_wqthread + 13

     

    Thread 5:

    0   libsystem_kernel.dylib    0x00007fff94a7967a mach_msg_trap + 10
    1   libsystem_kernel.dylib    0x00007fff94a78d71 mach_msg + 73
    2   com.apple.CoreFoundation  0x00007fff9469550c __CFRunLoopServiceMachPort + 188
    3   com.apple.CoreFoundation  0x00007fff9469dc74 __CFRunLoopRun + 1204
    4   com.apple.CoreFoundation  0x00007fff9469d486 CFRunLoopRunSpecific + 230
    5   com.apple.DebugSymbols    0x00007fff8ba302f2 _ZL20SpotlightQueryThreadPv + 434
    6   libsystem_c.dylib         0x00007fff8e1338bf _pthread_start + 335
    7   libsystem_c.dylib         0x00007fff8e136b75 thread_start + 13

     

    Thread 6:

    0   libsystem_kernel.dylib    0x00007fff94a7967a mach_msg_trap + 10
    1   libsystem_kernel.dylib    0x00007fff94a78d71 mach_msg + 73
    2   libsystem_kernel.dylib    0x00007fff94a7949a mach_msg_server_once + 270
    3   ReportCrash               0x000000010b288928 0x10b27a000 + 59688
    4   libsystem_c.dylib         0x00007fff8e1338bf _pthread_start + 335
    5   libsystem_c.dylib         0x00007fff8e136b75 thread_start + 13

     

    Thread 7 Crashed:

    0   com.apple.CoreSymbolication   0x00007fff89debc3b __gnu_cxx::hashtable<std::pair<char const* const, unsigned int>, char const*, __gnu_cxx::hash<char const*>, std::_Select1st<std::pair<char const* const, unsigned int> >, CStringEqualBinaryPredicate, std::allocator<unsigned int> >::clear() + 45
    1   com.apple.CoreSymbolication   0x00007fff89debbf2 __gnu_cxx::hashtable<std::pair<char const* const, unsigned int>, char const*, __gnu_cxx::hash<char const*>, std::_Select1st<std::pair<char const* const, unsigned int> >, CStringEqualBinaryPredicate, std::allocator<unsigned int> >::~hashtable() + 20
    2   com.apple.CoreSymbolication   0x00007fff89debbb7 std::auto_ptr<__gnu_cxx::hash_multimap<char const*, unsigned int, __gnu_cxx::hash<char const*>, CStringEqualBinaryPredicate, std::allocator<unsigned int> > >::~auto_ptr() + 23
    3   com.apple.CoreSymbolication   0x00007fff89e0a101 TRawSymbolOwnerData<Pointer64>::~TRawSymbolOwnerData() + 85
    4   com.apple.CoreSymbolication   0x00007fff89deba73 TRawSymbolOwnerData<Pointer64>::~TRawSymbolOwnerData() + 15
    5   com.apple.CoreSymbolication   0x00007fff89deba54 remove_locked(__gnu_cxx::_Hashtable_iterator<std::pair<CSCppSymbolOwner const, CSCppSymbolOwnerData*>, CSCppSymbolOwner, CSCppSymbolOwnerHashFunctor, std::_Select1st<std::pair<CSCppSymbolOwner const, CSCppSymbolOwnerData*> >, CSCppSymbolOwnerEqualsFunctor, std::allocator<CSCppSymbolOwnerData*> >) + 81
    6   com.apple.CoreSymbolication   0x00007fff89deb417 clean_locked() + 311
    7   com.apple.CoreSymbolication   0x00007fff89dea3dc cleaner_thread_main(void*) + 75
    8   libsystem_c.dylib         0x00007fff8e1338bf _pthread_start + 335
    9   libsystem_c.dylib         0x00007fff8e136b75 thread_start + 13

     

    Thread 7 crashed with X86 Thread State (64-bit):

      rax: 0x00007fff79a9cfb0  rbx: 0x00007feafd6c5d40  rcx: 0x000000000002ad20  rdx: 0x00007feafd6e5670

      rdi: 0x02007feafd6eb090  rsi: 0x00007feafd600000  rbp: 0x000000010d3fcdd0  rsp: 0x000000010d3fcdb0

       r8: 0x0000000000000001   r9: 0x00007feafd819230  r10: 0x00000000581b1b94  r11: 0x00000000b49fd6e8

      r12: 0x00007feafd6c55b0  r13: 0x000000010d3fd000  r14: 0x000000000000011e  r15: 0x02007feafd6eb090

      rip: 0x00007fff89debc3b  rfl: 0x0000000000010206  cr2: 0x00007f909b333000

    Logical CPU: 2

     

    Binary Images:

       0x10b27a000 -    0x10b291fff  ReportCrash (??? - ???) <821EF952-7A90-3EF8-9750-E9E4BB145316> /System/Library/CoreServices/ReportCrash
    0x7fff6ae7a000 - 0x7fff6aeaebaf  dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
    0x7fff88eb9000 - 0x7fff88f53ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x7fff89064000 - 0x7fff89070fff  com.apple.DirectoryService.Framework (10.7 - 146) <38778B01-2CF6-3A33-8A7A-FE016774B24C> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x7fff89156000 - 0x7fff891a4fff  libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
    0x7fff891bb000 - 0x7fff891c0fff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
    0x7fff89dc8000 - 0x7fff89dcafff  com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    0x7fff89dcd000 - 0x7fff89e43fff  com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
    0x7fff89e49000 - 0x7fff89f50fe7  libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
    0x7fff89f70000 - 0x7fff89f71ff7  libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
    0x7fff89f78000 - 0x7fff89fa5fe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <6E5C8AC3-DBB7-31CB-BEB7-D6ED8E6DE0CE> /usr/lib/libSystem.B.dylib
    0x7fff8adf8000 - 0x7fff8ae3aff7  libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <BB770C22-8C57-365A-8716-4A3C36AE7BFB> /usr/lib/system/libcommonCrypto.dylib
    0x7fff8ae3b000 - 0x7fff8aea6ff7  com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff8b217000 - 0x7fff8b219fff  libquarantine.dylib (36.7.0 - compatibility 1.0.0) <8D9832F9-E4A9-38C3-B880-E5210B2353C7> /usr/lib/system/libquarantine.dylib
    0x7fff8ba29000 - 0x7fff8ba63fe7  com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    0x7fff8ba75000 - 0x7fff8ba91ff7  com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    0x7fff8bae9000 - 0x7fff8baf0fff  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <0AB51EE2-E914-358C-AC19-47BC024BDAE7> /usr/lib/system/libcopyfile.dylib
    0x7fff8baf3000 - 0x7fff8baf3fff  com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x7fff8c844000 - 0x7fff8c84afff  libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
    0x7fff8ca0e000 - 0x7fff8cd27fff  com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff8d714000 - 0x7fff8d816fff  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <AFBB22B7-07AE-3F2E-B88C-70BEEBFB8A86> /usr/lib/libxml2.2.dylib
    0x7fff8d823000 - 0x7fff8d92ffff  libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff8ddc8000 - 0x7fff8e0e4fff  com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x7fff8e0e5000 - 0x7fff8e1c2fef  libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
    0x7fff8e846000 - 0x7fff8e871ff7  libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
    0x7fff8e9e1000 - 0x7fff8ea11ff7  com.apple.DictionaryServices (1.2.1 - 158.3) <5E2EBBFD-D520-3379-A431-11DAA844B8D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    0x7fff8ea74000 - 0x7fff8ea79fff  libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
    0x7fff8eb0e000 - 0x7fff8eb84ff7  libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
    0x7fff8f2e8000 - 0x7fff8f2f6fff  libdispatch.dylib (187.10.0 - compatibility 1.0.0) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
    0x7fff8f2f7000 - 0x7fff8f3dbff7  com.apple.CoreServices.OSServices (478.50 - 478.50) <3D6AA4EF-C601-36C7-8F3A-A00964F01759> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x7fff8f3dc000 - 0x7fff8f47dfff  com.apple.LaunchServices (480.40 - 480.40) <C936A07F-0CF8-3F8E-BDB3-76AA7611B4CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x7fff8f47e000 - 0x7fff8f501fef  com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x7fff8f502000 - 0x7fff8f575fff  libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
    0x7fff90bbd000 - 0x7fff90bc2fff  libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
    0x7fff90fa5000 - 0x7fff90facfff  com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff90fad000 - 0x7fff90faefff  libunc.dylib (24.0.0 - compatibility 1.0.0) <337960EE-0A85-3DD0-A760-7134CF4C0AFF> /usr/lib/system/libunc.dylib
    0x7fff90faf000 - 0x7fff90fb5ff7  libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
    0x7fff90fb6000 - 0x7fff90fc3fff  com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x7fff90fc4000 - 0x7fff90fd6ff7  libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
    0x7fff9101e000 - 0x7fff9106aff7  com.apple.SystemConfiguration (1.11.3 - 1.11) <131780ED-E8DD-3153-81F2-5FEC4F6554C2> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x7fff9106b000 - 0x7fff91079ff7  libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
    0x7fff91097000 - 0x7fff910a5fff  com.apple.NetAuth (3.2 - 3.2) <F0D60E34-37A9-308D-B44E-E3450906173A> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
    0x7fff913db000 - 0x7fff915ddfff  libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <0176782F-9526-3905-813A-7A5676EC2C86> /usr/lib/libicucore.A.dylib
    0x7fff921f6000 - 0x7fff92213fff  libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
    0x7fff92379000 - 0x7fff9237aff7  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
    0x7fff9237b000 - 0x7fff9238eff7  libCRFSuite.dylib (??? - ???) <0B76941F-218E-30C8-B6DE-E15919F8DBEB> /usr/lib/libCRFSuite.dylib
    0x7fff92539000 - 0x7fff92544ff7  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
    0x7fff92b7e000 - 0x7fff92b7efff  libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
    0x7fff92b7f000 - 0x7fff92e74ff7  com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff92e75000 - 0x7fff92e7bfff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff92ef4000 - 0x7fff92efdff7  libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
    0x7fff93038000 - 0x7fff93073fff  libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
    0x7fff93548000 - 0x7fff9355ffff  com.apple.CFOpenDirectory (10.7 - 146) <F321AE12-9592-3E56-AB8D-A47BA4696A0E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    0x7fff93560000 - 0x7fff9356aff7  liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
    0x7fff935af000 - 0x7fff935b0fff  libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
    0x7fff93a6a000 - 0x7fff93a6bfff  libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
    0x7fff93afb000 - 0x7fff93b02ff7  com.apple.CommerceCore (1.0 - 17) <3894FE48-EDCE-30E9-9796-E2F959D92704> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    0x7fff93b03000 - 0x7fff93b03fff  libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
    0x7fff93d0b000 - 0x7fff93d0cff7  libsystem_sandbox.dylib (??? - ???) <5422BA4A-4C96-3BC1-AF83-14F0CED0ECB5> /usr/lib/system/libsystem_sandbox.dylib
    0x7fff93d4c000 - 0x7fff93d50fff  libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
    0x7fff93d51000 - 0x7fff93d5eff7  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <DFAB8CA8-CC9D-3F58-8C12-CE120442AACD> /usr/lib/libbz2.1.0.dylib
    0x7fff93d76000 - 0x7fff93d85ff7  libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
    0x7fff93d86000 - 0x7fff93d98ff7  libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
    0x7fff94665000 - 0x7fff94839ff7  com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff94a64000 - 0x7fff94a84fff  libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
    0x7fff94a85000 - 0x7fff94b69e5f  libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
    0x7fff95030000 - 0x7fff95092ff7  com.apple.Symbolication (1.3 - 91) <98A0662F-26ED-3B10-871B-07747127C7E9> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
    0x7fff95093000 - 0x7fff95103fff  com.apple.datadetectorscore (3.0 - 179.4) <4AB32B7F-8EC2-327E-BAC8-80129AA36E7B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
    0x7fff951d9000 - 0x7fff95218fff  com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x7fff95359000 - 0x7fff9535afff  liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
    0x7fff9535b000 - 0x7fff9535ffff  libdyld.dylib (195.6.0 - compatibility 1.0.0) <FFC59565-64BD-3B37-90A4-E2C3A422CFC1> /usr/lib/system/libdyld.dylib
    0x7fff9538a000 - 0x7fff954f1fff  com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x7fff95620000 - 0x7fff95628fff  libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
    0x7fff95782000 - 0x7fff95787ff7  libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
    0x7fff959fc000 - 0x7fff95a28ff7  com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal

     

    External Modification Summary:

      Calls made by other processes targeting this process:

    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0

      Calls made by this process:

    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

      Calls made by all processes on this machine:

    task_for_pid: 356
    thread_create: 0
    thread_set_state: 0

     

    VM Region Summary:

    ReadOnly portion of Libraries: Total=77.8M resident=56.6M(73%) swapped_out_or_unallocated=21.2M(27%)

    Writable regions: Total=158.2M written=103.1M(65%) resident=112.0M(71%) swapped_out=0K(0%) unallocated=46.2M(29%)

     

    REGION TYPE                  VIRTUAL
    ===========                  =======
    CoreServices                   1236K
    MALLOC                        143.6M
    MALLOC guard page                48K
    MALLOC_LARGE (reserved)         896K    reserved VM address space (unallocated)
    Mach message                     32K
    Memory tag=240                    4K
    STACK GUARD                    56.0M
    Stack                          11.6M
    VM_ALLOCATE                    1952K
    __DATA                         3180K
    __LINKEDIT                     49.0M
    __TEXT                         28.8M
    __UNICODE                       544K
    mapped file                   160.2M
    shared memory                   320K
    ===========                  =======
    TOTAL                         457.2M
    TOTAL, minus reserved VM space456.3M

     

    System Profile:

    Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5

    Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB

    Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

    Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313235533654465238432D48392020

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.67.5-P2P

    Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: WDC WD1002FAEX-00Z3A0, 1 TB

    Serial ATA Device: HL-DT-STDVDRW  GA32N

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

    USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5

  • 3. Re: Safari and iTunes
    Linc Davis Level 10 Level 10 (118,005 points)

    Please read this whole message before doing anything.

     

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    Step 1

     

    The purpose of this step is to determine whether the problem is localized to your user account.

     

    Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

     

    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

     

    Test while logged in as Guest. Same problem?

     

    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

     

    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

     

    Step 2

     

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:

     

    • Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    • When you see the gray Apple logo, release the shift key.
    • If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.

     

    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.

     

    Test while in safe mode. Same problem?

     

    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.