HT1430: Turn your iOS device off and on (restart) and resetLearn about Turn your iOS device off and on (restart) and reset
Currently Being ModeratedMar 23, 2013 6:49 PM (in response to hzuniga)
For hzuniga, here's your solution:
1. Connect to iTunes for your computer. NOTE: Before connect to iTunes, make sure put DFU/Recovery Mode.
2. Click Restore.
3. Review and click Restore.
4. After restoring, follow onscreen instructions or setup from your computer.
5. After setup, you're good to go!
This can help! 1004blueAppleSupportCommunties
Currently Being ModeratedMar 23, 2013 7:26 PM (in response to hzuniga)
Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.