Skip navigation

TS4006: iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac

Learn about iCloud: Troubleshooting Find My iPhone, iPad, iPod touch, or Mac

TS4006 Partitions locked on iMac

220 Views 7 Replies Latest reply: Mar 24, 2013 9:29 AM by smithandrew1993 RSS
smithandrew1993 Calculating status...
Currently Being Moderated
Mar 24, 2013 4:27 AM

I was trying to test out the "Lock" function on my iMac using my iphone. The mac restarted and booted normaly into the OS. But when booting into the Partitions (alt when booting) it always requests the passcode. Also, Find my iPhone also says that the iMac is still locked. How should i go about resolving this issue? I suspect I have fallen thorugh a whole in the system?

iMac (27-inch Mid 2011), OS X Mountain Lion
  • Imp68 Level 4 Level 4 (2,135 points)
    Currently Being Moderated
    Mar 24, 2013 6:13 AM (in response to smithandrew1993)

    If you boot without alt/opt, it boots normaly to your desktop?  You're only seeing a passcode when booting with alt/opt?  Do you by chance have file vault enabled?

  • Imp68 Level 4 Level 4 (2,135 points)
    Currently Being Moderated
    Mar 24, 2013 7:03 AM (in response to smithandrew1993)

    I'm not sure which question "that's correct" was answering, so it's hard to go from here.

  • Imp68 Level 4 Level 4 (2,135 points)
    Currently Being Moderated
    Mar 24, 2013 7:15 AM (in response to smithandrew1993)

    If it was locked with your iphone, it shouldn't let you boot at all.

     

    What you're describing sounds more like a firmware password was setup, if file vault isn't enabled.

     

    Is the password box a single, long box for entry?  Or is it segmented, meaning individual boxes you have to enter a code?

  • Imp68 Level 4 Level 4 (2,135 points)
    Currently Being Moderated
    Mar 24, 2013 7:42 AM (in response to Imp68)

    Just to correct myself, if it was locked with the iphone, it'll boot, but stop you before you get to an actual login screen, wanting the passcode there.

     

    If it's a firmware password, you boot normally, but if you boot with alt/opt, it'll ask for the password before showing the start manager.  This seems to be your situation.

     

    If it's locked with an iphone, you'll also experience the latter, but shouldn't be able to get to a desktop at all.

     

    Edit -

     

    By the way, does it accept your pass code?  If it does, boot into recovery, select utilities and the firmware password tool.  Does it say the firmware pw is off?

     

    If none of this applies to you, the only resolution I know of is a genius bar appointment.  Maybe someone else knows a better way.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.