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HT1438: What to do when you return or send your iPhone, iPad, or iPod touch in for service

Learn about What to do when you return or send your iPhone, iPad, or iPod touch in for service

HT1438 I dropped my IPod Touch 6th generation.

1879 Views 2 Replies Latest reply: Mar 24, 2013 8:42 PM by MeganRay13 RSS
MeganRay13 Calculating status...
Currently Being Moderated
Mar 24, 2013 8:32 PM

i dropped it on the ground and then the screen went white.You can still see the screen just a bit but the side is dented in and there is a black spot and a bit of cracking to the inside screen. I want to send it in but i don't know how much it will cost...

newest ipod touch the white one
  • gail from maine Level 6 Level 6 (10,180 points)
    Currently Being Moderated
    Mar 24, 2013 8:37 PM (in response to MeganRay13)

    Hi Megan,

     

    Here is a link that will help, as well as the text below:

     

    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

    Service Answer Center - iPod

    Find answers to all your questions about service options, warranty, pricing, and other processes in your country.

      http://images.apple.com/support/country/images/usa.png          

    • Service
    • Repair Pricing
    • Warranty
    • Battery Replacement
    • Express Replacement Service
    • Apple Accessories

    Visit the support page for this product

     

    Repair Pricing

    Expand All | Collapse All

    United States - Apple Repair Pricing

    Warranty service for eligible repairs is available at no charge for twelve months from the date of purchase.

    ModelRepair priceBattery replacement (online)
    iPod with video 30 GB ¹$129$59
    iPod with video 80 GB ¹$129$59
    iPod classic 80 GB$129$59
    iPod classic 120 GB (2nd gen.)$129$59
    iPod classic 160 GB$179$59
    iPod classic 160 GB (Late 2009)$129$59
    iPod touch 8 GB$149$79
    iPod touch 8 GB (2nd gen.)$99$79
    iPod touch 8 GB (3rd gen.)$99$79
    iPod touch 8 GB (4th gen.)$99$79
    iPod touch 16 GB$199$79
    iPod touch 16 GB (2nd gen.)$149$79
    iPod touch 16 GB (4th gen.)$99$79
    iPod touch 32 GB$249$79
    iPod touch 32 GB (2nd gen.)$199$79
    iPod touch 32 GB (3rd gen.)$149$79
    iPod touch 32 GB (4th gen.)$99$79
    iPod touch 32 GB (5th gen.)$149$79
    iPod touch 64 GB (3rd gen.)$199$79
    iPod touch 64 GB (4th gen.)$199$79
    iPod touch 64 GB (5th gen.)$149$79
    iPod nano 2 GB (2nd gen.)$79$59
    iPod nano 4 GB (2nd gen.)$79$59
    iPod nano 4 GB (3rd gen.)$99$59
    iPod nano 8 GB (2nd gen.)$79$59
    iPod nano 8 GB (3rd gen.)$129$59
    iPod nano 8 GB (4th gen.)$79$59
    iPod nano 8 GB (5th gen.)$79$59
    iPod nano 8 GB (6th gen.)$65$59
    iPod nano 16 GB (4th gen.)$99$59
    iPod nano 16 GB (5th gen.)$89$59
    iPod nano 16 GB (6th gen.)$75$59
    iPod nano 16 GB (7th gen.)$75$59
    iPod shuffle 1 GB (2nd gen.)$49$49
    iPod shuffle 2 GB (2nd gen.)$49$49
    iPod shuffle 2 GB (3rd gen.)$49$49
    iPod shuffle 2 GB (4th gen.)$49$49
    iPod shuffle 4 GB (3rd gen.)$49$49

     

     

    ¹ Repair and battery replacement services for these products are only available to customers in California.

    All quoted prices are in US dollars and require a shipping fee of $6.95 if you arrange service online or by calling Apple Technical Support. All fees are subject to local tax. Replacement iPods may be new, used or refurbished. Service may not be available if your iPod has been damaged due to accident or abuse. Please review Apple’s Repair Terms and Conditions for further details.

     

     

    Hope this helps!

     

    Cheers, and sorry about your iPod

     

    GB

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