7 Replies Latest reply: Mar 26, 2013 1:12 AM by boatzo
boatzo Level 1 Level 1 (10 points)

I just upgraded to SL 10.6.8. Now I cannot print to my HP LaserJet2100 which has Jet Direct. It always worked fine on Leopard 10.5.8.

 

I do not see Apple Talk anymore. I have loaded the latest HP drivers. I have tried installing the printer in ethernet DHCP and the printer does not get the IP address. It reads 0.0.0.0.

 

My HP ink jet USB printer works OK.

 

Any help will be greatly appreciated.

 

Bill


Mac mini, Mac OS X (10.6.8)
  • 1. Re: Can't print since upgrading to Snow Leopard
    boatzo Level 1 Level 1 (10 points)

    Update: I did a lot of reading and found that Appletalk is no more. I got a parallel to USB adaptor and connected the HP laserjet printer that way and it works fine. No more ethernet connection.

     

    On my HP PSC 1350, I discovered since the OS up grade, I could not scan and the printer utility will not function. The only software HP has for this printer for Snow Leopard is PRINT ONLY. I did find software on Apple's site which I believe is for OS 10.7 and that works (sort of), Utility still won't work and the scan function is cumbersome to operate. It is disappointing that Apple and HP cannot be more in concert concerning up grades and keeping the ability to operate existing equipment. My next printer will be a Brother next time I need ink cartridges!!

  • 2. Re: Can't print since upgrading to Snow Leopard
    lgsmith Level 1 Level 1 (0 points)

    I tried connecting my Ethernet laser printer using the parallel to USB adapter as you did but still not able to print since upgrading to 10.6.8. How is your network configured? I don't see a USB connection there.

  • 3. Re: Can't print since upgrading to Snow Leopard
    boatzo Level 1 Level 1 (10 points)

    The USB connection does NOT show up in the network. You need to go into Print & Fax in the Sys Preferences and set up your printer. The drivers should be available in Snow Leopard. Prolly a good idea to go into Network and delete the ethernet connection as well.

     

    Hope this helps,

     

    Bill

  • 4. Re: Can't print since upgrading to Snow Leopard
    lgsmith Level 1 Level 1 (0 points)

    Thanks. I did set up printer (now connected with parallel port) in preferences but still not printing. Where should I plug in the USB connectoe? I've tried the back where there is the network symbol and the front. (I have a MacPro) See attached screen shots.Screen shot 2013-03-25 at 4.45.35 PM.png

     

    I don't want to change the Ethernet connection to my other Macs if I can help it.

  • 5. Re: Can't print since upgrading to Snow Leopard
    boatzo Level 1 Level 1 (10 points)

    Hi LG,

     

    I am not an expert by any configuration, I just fooled with it and got it to work. You should be able to plug into any USB port. Looks like your MAC is seeing the printer, maybe there is a problem with some other settings? Try doing a restart with everything connected.

     

    Maybe somebody who is more knowledgable will chime in?

     

    Bill

  • 6. Re: Can't print since upgrading to Snow Leopard
    lgsmith Level 1 Level 1 (0 points)

    Thanks, Bill. Appreciate your help. I have restared everything. Did you get the other screenshot? I'm using the latest drivers from Xante. When I try to print I no longer get "unable to connect" instead the printer pauses and won't come off pause. See third screen shot. The light changes from green to yellow.Screen shot 2013-03-25 at 8.28.48 PM.png

  • 7. Re: Can't print since upgrading to Snow Leopard
    boatzo Level 1 Level 1 (10 points)

    Hi LG,

     

    I only see 2 screen shots? Just a couple of thoughts, is the printer in question connected to the other MACs by ethernet? Looks like the one identified by the IP address is still connected to the ethernet port? Try going into Network and taking the printer out and see if that helps. Also try checking "SHARE THIS PRINTER". I found a lot of information on the web b about this problem by Googling, we are not alone with this problem. Since mine is an HP, I also found a lot of info on HP's web site. I assume you have looked at Xante's site (I am not familiar with them). Anyway, I still think you should be seeing the ONE printer only, take out the one with the IP. Is the Lexmark printer USB or ethernet and does it print OK?