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Java 2013 installer fails

761 Views 7 Replies Latest reply: Mar 28, 2013 5:09 PM by baltwo RSS
workindog Calculating status...
Currently Being Moderated
Mar 19, 2013 3:13 PM

I had no luck from Apple tech support on this one! I hope this works for you and is helpful.

 

I had the logic board replaced on my MacBook Pro and had to wipe the hard drive. When I got it back, of course Java 6 is gone. I tried to install the Java 2013, but when it was almost finished it gave me a message that the install failed, and I should contact the software manufacturer. Figuring it was apple--as the Oracle site says--I called.

 

They walked me through installing Java 7, which I didn't want or need. And then when I went back and tried to install again, same message. They gleefully informed me that since I now have Java (7) that their work was done, even though Chrome was now broken, none of my java 32  bit games worked, and I could no longer access my bank accounts. Not their problem, too bad.

 

Here is the fix I finally stumbled upon, and I hope this is the correct order.

1. I followed the instructions for uninstalling Java 7 on the oracle website

2. I went into /System/Library/Frameworks/JavaVM.framework/Versions

3. The folders "Current" or "CurrentJDK" (sorry I can't remember if one or both!) appeared to be empty or orphaned or otherwise not working.

4. I deleted both of them.

5. I ran the java 2013 install program again, and it worked, it did not fail, and successfully installed

6. I then had to futz with the browsers to get them to use Java 6. Chrome worked well, safari is not cooperating so far.

 

I am really disappointed that the tech people not only did not solve the problem of their installer not working, they made it worse by having me install java 7 and making it much much worse, leaving stuff I relied on unusable.

 

If there are other hints any body has, do share.

1.5 GHz PowerBook G4, Mac OS X (10.4.9)
  • William Lloyd Level 6 Level 6 (19,205 points)
    Currently Being Moderated
    Mar 19, 2013 3:39 PM (in response to workindog)

    Java 7 is not an Apple product.  It is an Oracle product.

  • William Lloyd Level 6 Level 6 (19,205 points)
    Currently Being Moderated
    Mar 23, 2013 7:34 PM (in response to workindog)

    Apple's latest update completely kills Java 6 in the browser.  It's dead, and it's not secure, so it's not coming back.  Read the release notes for the most recent Java update from Apple; it notes it removes Java 1.6 from the brower permanently.  Read the release notes carefully:

     

    http://support.apple.com/kb/DL1572

     

    If you want to use Java applets, you need to download Java 1.7 from Oracle.

     

    If you're running Java APPLICATIONS, then Java 1.6 from Apple is still working.

  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Mar 26, 2013 1:52 PM (in response to workindog)

    http://support.apple.com/kb/HT5559 provides the steps to reenable Java 1.6 plug-in.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.3), G4 450 MP w/Leopard, 9.2.2
  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Mar 28, 2013 5:09 PM (in response to workindog)

    Which installer? The articles says you have to install both Java for OS X 2013-002 and the latest version of Java 7 from Oracle, before proceeding.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.3), G4 450 MP w/Leopard, 9.2.2

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