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college lecture video (H.264 M4V) says not compatible

384 Views 1 Reply Latest reply: Mar 26, 2013 6:20 AM by AeroQ_QT RSS
cdonley21 Calculating status...
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Mar 25, 2013 8:02 PM

I have a lecture video from blue review that is H.264 M4V, which should be compatible and has played on my mac before, however now it is saying it won't play. All of my software and itunes are up to date. What should I do?

MacBook Pro (13-inch, Mid 2012), iOS 6.1.3
  • AeroQ_QT Level 1 Level 1 (10 points)

    Hi cdonley21,

     

    What's the exact error displayed when you try to play the file in QT? Did you test it in VLC player?

     

    Maybe your clip has got corrupted somehow. Check whether any other copy of the file is able to play.

    If no other copy is available then you could check whether the file can be repaired using Treasured. Best of luck!

     

    Regards,

    --Javier

     

    'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

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