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Iphone 5 volume too low

59059 Views 34 Replies Latest reply: Apr 3, 2014 12:09 PM by Just_Another_Support_Community_Member RSS
  • mycarhasaflat Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 8, 2013 3:43 PM (in response to toxedo78)

    Everyone I have the solution for you and its very simple

     

    1-When you purchase the iphone for the first time you want to keep it clean so what you did is leave the plastic on the phone because you didn`t want to spend more on a screen protector. That plastic is covering the hearing part of the phone. Take that plastic off and enjoy your phone calls.

  • Paul Mackey Level 2 Level 2 (185 points)
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    Jan 21, 2013 1:44 PM (in response to RekbaSkins)

    Absolutely crazy! Was having volume issues with music and video playback after a settings reset (still trying to squash the wifi bug) and this crazy solution fixed my audio problem at least.

  • lahoreia Level 1 Level 1 (0 points)
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    Jan 24, 2013 10:11 PM (in response to RekbaSkins)

    Thank you, Rekba. Your suggested method worked like a charm

  • saxamaph0ne Level 1 Level 1 (0 points)
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    Feb 28, 2013 12:13 PM (in response to bluesapphie)

    Yep, just did the whole plastic on the front thing as well. Normally, I'd just put a proper screen protector on immediately, but I forgot to get one, so left the original one on, with the intention of replacing it tomorrow.

     

    The thing is, it looked like it had a hole in it for the earpiece. Anyway, thanks for the now seemingly obvious solution. Saved me an embarrassing trip back to the shop.

  • AceNeerav Level 1 Level 1 (80 points)
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    Mar 19, 2013 11:34 PM (in response to mycarhasaflat)

    Ayone having problem with low volume on music playback on the ear pods?

     

    My ipod nano and ipad play sound much better.

     

    I have tridd everything from setting the volume limit to max to checking for any EU settings. Haring aid mode didnt help. Keyboard is set to us english but was set to british when setting up my iphone as new probably because of country selected being 'India'.

     

    Any help?

  • guru2080 Level 1 Level 1 (0 points)
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    Mar 26, 2013 6:35 AM (in response to toxedo78)

    Uncheck sound check in music settings

  • AceNeerav Level 1 Level 1 (80 points)
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    Mar 26, 2013 7:38 AM (in response to guru2080)

    It's already unchecked.

  • Chris.Barton Level 1 Level 1 (0 points)
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    Apr 24, 2013 1:32 PM (in response to AceNeerav)

    All.....  I had the same problem but took my iphone5 into the Apple store in Milton Keynes today.

     

    The 1st geek connected his own head set to my iphone5 and he said "Seems fine to me" so I asked him if he had an iphone and then got him to do the same with his own iphone5...  He immediately realised that something was wrong with mine.

     

    Within 20 minutes I was given a free of charge replacement and I can assure you all that this fixed the problem.... Now I cannot listen to my headset on full volume

     

    Get yourself to an Apple Store now...  It's obviously a fault or early build problem

     

    best of luck everyone

  • techouse Level 1 Level 1 (0 points)
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    Apr 26, 2013 8:39 AM (in response to toxedo78)

    Setting my iPhone's language to Brittish English fixed it for me on iOS 6.1.3

  • Soranso Level 1 Level 1 (0 points)
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    Apr 26, 2013 1:41 PM (in response to techouse)

    Did you remove the thin front transparent-nylon cover before changing languages?!

  • Soranso Level 1 Level 1 (0 points)
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    Apr 26, 2013 1:41 PM (in response to Chris.Barton)

    Did you remove the thin front transparent-nylon cover before changing languages?!

  • techouse Level 1 Level 1 (0 points)
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    Apr 26, 2013 1:53 PM (in response to Soranso)

    Lol, of course :D

  • Soranso Level 1 Level 1 (0 points)
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    Apr 26, 2013 1:59 PM (in response to techouse)

    Well, I didn't do so on the first 15 days. I even called their respectful customer service and it seemed that they didn't have a clue even after remotely diagnosting the phone. Finally, cover off. Sound up.

  • Heidi_T Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 19, 2013 11:08 PM (in response to guru2080)

    Thank you guru2080. I couldn't hear anything with apple headphone earbuds, went to Music Settings, set Volume Limit at Maximum, and yay I can hear! Thanks

  • cottontailj Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 5, 2013 9:30 PM (in response to toxedo78)

    I also had this problem.  I removed the film and that wasn't enough so I went into the Settings>General>Accessibility>Hearing Aids and it will ask you to turn on your Bluetooth, just click cancel and then click on the hearing aid mode button to turn it on.  Now it is really loud.  Hope this helps.

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