4 Replies Latest reply: Mar 26, 2013 11:37 AM by Chris CA
meljturner Level 1 Level 1 (45 points)

Can't get iTunes to show apple tv under devices. I have the atv connected to the mac with a micro-usb cable; no power cord. The atv indicator flashes continually and does not respond to remote reset (holding menu and 'down' for 5+ seconds).

 

I have tried every combination of restarting iTunes, powering the atv or not, and even restarting the iMac. This USB cable has worked before but no longer. I want to reset the atv and restore its firmware and software because, when connected to the tv the apple tv gets stuck at updating Date/Time. I have also confirmed network connectivity.

 

Any ideas on how to reset my apple tv?