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143 Views 5 Replies Latest reply: Mar 26, 2013 1:42 PM by KarenSelena RSS
AdriannaLaj Calculating status...
Currently Being Moderated
Mar 26, 2013 1:13 PM

So my Iphoto app wont open and continues to say "not responding". Ive restarted my laptop multiple times and that doesnt seem to be working...What do I do?

MacBook, Mac OS X (10.6)
  • Terence Devlin Level 10 Level 10 (121,655 points)
    Currently Being Moderated
    Mar 26, 2013 1:16 PM (in response to AdriannaLaj)

    Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS.  So to get help you need to give as much information as you can. Basic things like :



    - What version of iPhoto.

    - What version of the Operating System.

    - Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.

    - History: Is this going on long? Has anything been installed or deleted?

    - Are there error messages?

    - What steps have you tried already to solve the issue.

    - Anything unusual about your set up? Or how you use iPhoto?


    Anything else you can think of that might help someone understand the problem you have.



    Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. More information means you get better assistance.

  • KarenSelena Level 4 Level 4 (1,905 points)
    Currently Being Moderated
    Mar 26, 2013 1:17 PM (in response to AdriannaLaj)

    Try creating a new iPhoto Library, so we can determine if it is the application iPhoto that is causing the issue, or if it is your Library that is causing the issue.


    To create a new iPhoto Library, start with iPhoto Quit


    - hold down your "option" key on the keyboard, and launch iPhoto holding down this key

    - you will see a screen asking you to "choose an iPhoto Library".  Click the "create new" button at the bottom and save the new iPhoto Library


    Does this open up a brand new iPhoto window??  If it does, then we can conclude the application is not what is causing the issue, and it is your library.

  • Terence Devlin Level 10 Level 10 (121,655 points)
    Currently Being Moderated
    Mar 26, 2013 1:28 PM (in response to AdriannaLaj)

    What version of iPhoto?

  • KarenSelena Level 4 Level 4 (1,905 points)
    Currently Being Moderated
    Mar 26, 2013 1:42 PM (in response to AdriannaLaj)

    To check the version of iPhoto, click the word "iPhoto" that appears beside the apple, and select "about iPhoto".  This will display a version number.  What is it??


    Also, what OS version do you have.  To check this, click the apple in the top left, and select about this mac. 


    OS version .jpg


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