HT201592: Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC

Learn about Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC

nukeycookey

Level 1 (0 points)

Q: iTunes says the code is invalid when it clearly is valid, what do I do? How do I get my digital copy??

I bought The Dark Knight a few years ago, I tried to download the digital copy before but I gave up. Now that I have my iPhone, I'm determined to get all the digital copies I'm entitled to! So I'm here to find out how to remedy the situation. iTunes says the code is invalid when it clearly should work. I didn't buy the DVD off the street or anything. iTunes doesn't give me any further options, so what can I do? Anybody have any advice, please?

iMac (27-inch Mid 2011), Mac OS X (10.7.5)

Posted on Mar 26, 2013 1:36 PM

I have this question too

Q: iTunes says the code is invalid when it clearly is valid, what do I do? How do I get my digital copy??

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by varjak paw,

varjak paw Mar 26, 2013 1:41 PM in response to nukeycookey
Level 10 (169,890 points)

Mar 26, 2013 1:41 PM in response to nukeycookey

You'll need to contact customer support for Warner Home Video:

http://www.wbdigitalcopy.com/support/#supportform-content

Regards.
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by nukeycookey,

nukeycookey Mar 26, 2013 1:43 PM in response to varjak paw
Level 1 (0 points)

Mar 26, 2013 1:43 PM in response to varjak paw

Yeah, just did that right before you posted the link...thanks though. I'm not sure what they're gonna say. They'll probably say 'we can't do anything about it, buy another one'.
Sorry, I'm in a bad disappointed mood...
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by AppleKid1997,

AppleKid1997 Jul 17, 2013 3:27 PM in response to nukeycookey
Level 1 (0 points)

Jul 17, 2013 3:27 PM in response to nukeycookey

Did you ever get your digital copy of knight and day, did it work? mine is doing exactly the same and saying my code is 'not valid'
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by Chris CA,

Chris CA Jul 17, 2013 4:47 PM in response to AppleKid1997
Level 9 (79,646 points)

iTunes

Jul 17, 2013 4:47 PM in response to AppleKid1997

AppleKid1997 wrote:

Did you ever get your digital copy of knight and day
It was The Dark Knight.
The OP never posted back.
You need to contact whoever did th evideo. Look at the digitial copy coupon.
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by nukeycookey,

nukeycookey Jul 17, 2013 7:39 PM in response to AppleKid1997
Level 1 (0 points)

Jul 17, 2013 7:39 PM in response to AppleKid1997

Yeah, I actually did get it. I had to send an e-mail to Warner Bros. with all available info and my issue and they sent me another code that actually worked.

So I actually just had to do what varjak paw suggested, it just took a few days (maybe a week) and I forgot to get back to you guys. So, belated but all the same thank you, varjak paw!
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HT201592: Redeem digital copies of DVDs or Blu-rays in iTunes on a Mac or PC

Q: iTunes says the code is invalid when it clearly is valid, what do I do? How do I get my digital copy??

All replies Helpful answers

by varjak paw,

by nukeycookey,

by AppleKid1997,

by Chris CA,

by nukeycookey,

All replies

Helpful answers