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Itunes 11.0.2 could not backup the iphone because an error occurred

26218 Views 6 Replies Latest reply: Sep 1, 2013 3:41 PM by Keith in Surrey RSS
bana1124 Level 1 Level 1 (0 points)
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Mar 26, 2013 4:11 PM

I am using iTunes 11.0.2 with iphone 4s. Since March 8th, 2013, my iphone tries to backup to itunes and it keeps getting the error: "Itunes  could not backup the iphone because an error occurred" I have tried everything on the troubleshooting website: http://support.apple.com/kb/TS2529 and nothing seems to work. My itunes works with my ipad 2 and ipod classic with syncing and backing up but not my iphone 4s. I even tried backing up on another computer and it still doesn't work. Please help.

iPhone 4S

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