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HT5372: iCloud: Using and troubleshooting iCloud Tabs

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HT5372 How do I erase my boyfriends iphone from my computer. My son got it connected and now we cant unconnect it.

301 Views 1 Reply Latest reply: Mar 26, 2013 5:54 PM by randers4 RSS
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Mar 26, 2013 4:56 PM

My son put his apple id in my boyfriends Iphone4S. Now he has tried to delete it but it wont.  I can locate him (the boyfriend) on, his pictures come to my computer and my sons Ipod and we dont want this to become a problem between me and my boyfriend. The boyfriend has been calm about some of this but it still ****** him off that we can not remove it without having to write a letter to apple to get it done. Me too.

  • randers4 Level 9 Level 9 (53,090 points)

    All your boyfriend needs to do is delete the existing account from his phone, migrate the iCloud data to a new account with his own ID, then delete your data from his account.


    Have him start by saving any photo stream photos that he wants to keep to his camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll. 


    Once this is done, he should go to Settings>iCloud, scroll to the bottom and tap Delete Account.  (This will only delete the account from this phone, not from iCloud.  The devices that will be keeping the account will not be effected by this.)  When prompted about what to do with the iCloud data, he should choose Keep On My iPhone.  Next, he needs to seup up a new iCloud account using his own Apple ID (if he doesn't have one, he can tap Get a Free Apple ID at the bottom).  Then he should turn iCloud data syncing back to on, and when prompted about merging with iCloud, choose Merge.  This will upload the data to his new account.


    You will both then need to go to on your computers and sign your iCloud accounts and manually delete each other's data from your account.


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