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How can I whitelist my IMEI

12097 Views 31 Replies Latest reply: Mar 15, 2014 7:27 AM by KiltedTim RSS Branched to a new discussion.
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SveinsonJ980 Calculating status...
Currently Being Moderated
Mar 26, 2013 4:23 PM

I have been looking for a way to factory unlock my iPhone for a year now. My iPhone is locked to Rogers and they refuse to unlock my iPhone, i have been on a pay as you go plan for a year and still nothing. I looked into several third party unlock options and paid $175.00 CDN to have it unlocked and found out I was lied to- They took my money and my IMEI number, then said I would receive an email stating my phone was unlocked. I am still waiting for this email after four months with no luck and I can no longer get in touch with them. I am extremely unsatisfied with Rogers and their horrible plans/customer service, along with their hidden charges. I believe I should have a permanent, factory unlocked iPhone after paying pretty close to $1,000.00 for my iPhone. This is a prime example of a Monopoly and I am fed up with it.

 

Can anyone give me any information on:

1. where to go for a legit factory unlock that is under $50.00 or even free of charge.

2. How to make Rogers unlock my iPhone.

Or-

3. Places I can trade my phone in for another with a different provider.

 

I have an iPhone 4S locked to Rogers in Canada. It is a 16GB, white and in Excellent condition(like new). I bought the phone from my brother after he switched providers and it was bought out, with no contract and doesn't have any arrears.

 

Thank you very much in advance!

 

 

Sincerely,

 

 

J. Sveinson

iPhone 4S, iOS 6.1.3
  • Ralph Landry1 Level 7 Level 7 (29,020 points)
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    Mar 26, 2013 4:28 PM (in response to SveinsonJ980)

    Unfortunately Apple will not get involved in unlocking an iPhone after sale.  The unlocking is solely in the hands of the carrier the iPhone is locked to.  There is no other legitimate means to get the iPhone unlocked outside of dealing with your carrier.

     

    You can always sell the iPhone on places like eBay and Craigslist and put the money towards buying a factory unlocked iPhone that would then permit you to deal with any carrier for your cellular service.

  • KiltedTim Level 8 Level 8 (36,170 points)
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    Mar 26, 2013 6:19 PM (in response to SveinsonJ980)

    The only legitimate way to get an iPhone unlocked is to go through the carrier it's locked to. No one else can legally authorize it. If Rogers will not do so, then you're out of luck.

     

    Acording to this list http://support.apple.com/kb/HT1937?viewlocale=en_US&locale=en_US Rogers offers unlocking. Have they given you a reason why they are not willing to unlock it? If you don't meet their conditions, there is nothing you can do.

     

    3rd party unlocking services are either hacks, scams, or flat out illegal, as you have discovered.

     

    Sell it to someone who can use it and use the money to buy a legitimately unlocked phone directly from Apple.

  • Ralph Landry1 Level 7 Level 7 (29,020 points)
    Currently Being Moderated
    Mar 26, 2013 6:43 PM (in response to SveinsonJ980)

    You need to talk to someone else at Rogers, press this higher and to customer relations.  They are not doing what they claim to do.  Only Rogers can legitimately unlock your iPhone.

  • KiltedTim Level 8 Level 8 (36,170 points)
    Currently Being Moderated
    Mar 26, 2013 6:44 PM (in response to SveinsonJ980)

    Looks like you might just have to wait a few more days... http://redboard.rogers.com/2013/how-to-unlock-your-phone-with-rogers/

     

     

    So what is unlocking anyway?

    By unlocking your phone, you can use your wireless device with a SIM card from another mobile carrier. This is a great benefit to customers spending extended time away in other countries that need to stay connected.

    What are the restrictions?

    When you purchase a wireless device on a new or existing Rogers account at full price, you are eligible to unlock it immediately.

    For those customers who are under a term commitment, we have made some changes to our device unlocking policy to give you more flexibility in the way you use your wireless device. In March 2013, we’ll be changing our policy so that you no longer have to wait until you complete your full term commitment – you can unlock 90 days after activating your device on the Rogers network. We’re also making it even easier for you to have your phone unlocked by bringing it to any of our Rogers retail stores.

    How much will it cost?

    You can unlock your device for $50 plus applicable taxes.

    Update March 6th, 6pm: Hi everybody. We’re happy to announce that our new unlocking policy will be implemented effective March 28th.

  • gsd1980 Calculating status...
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    Apr 4, 2013 10:00 PM (in response to KiltedTim)

    I agree with Ralph. Speak with someone else at Rogers.  They told me I could unlock my Iphone 4 through them for $50.  Mind you this was probably beacause I upgraded my phone and also renewed my contract.  I asked them if I could unlock my new phone, I was told no.  But my old phone no problem.  As far as Rogers recommending a third party and jailbreaking, that is actually pretty surprising as well.

  • stevejobsfan0123 Level 7 Level 7 (30,505 points)
    Currently Being Moderated
    Apr 4, 2013 10:07 PM (in response to SveinsonJ980)

    Wow, a carrier rep suggesting you hack your phone? What a dolt.

     

    By the way, there are NO legitimate third party unlocking services. If you used one of these services, then you have engaged in illegal activity, though you probably weren't aware of it.

  • wjosten Level 10 Level 10 (91,540 points)
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    Apr 29, 2013 5:07 AM (in response to stevejobsfan0123)

    stevejobsfan0123 wrote:

    then you have engaged in illegal activity

    Says who? You? FYI: It is not "illegal" to do so in the US for any cell phone purchased prior to 1/26/2013 & in fact is not "illegal" in most of the world. And, if legislation, currently in Congress, passes it will not be "illegal" to do so on any cell phone in the US.

  • KiltedTim Level 8 Level 8 (36,170 points)
    Currently Being Moderated
    Apr 29, 2013 6:26 AM (in response to wjosten)

    It is not 'prosecutable' in the US. That does not mean it is not ellegal. Pending legislation is meaningless when it comes to anything that's done today.

  • razRa Calculating status...
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    Mar 14, 2014 1:26 PM (in response to SveinsonJ980)

    all this locks are nothing more than only greed !

  • stedman1 Level 9 Level 9 (50,300 points)
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    Mar 14, 2014 1:29 PM (in response to razRa)

    And you restructured this 11 month old thread for this profound statement?

  • razRa Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 15, 2014 5:10 AM (in response to stedman1)

    invisible hands my friend will distroy human kind !

  • stedman1 Level 9 Level 9 (50,300 points)
    Currently Being Moderated
    Mar 15, 2014 5:12 AM (in response to razRa)

    Ok.

  • TJBUSMC1973 Level 5 Level 5 (4,735 points)
    Currently Being Moderated
    Mar 15, 2014 5:13 AM (in response to razRa)

    razRa wrote:

     

    invisible hands my friend will distroy human kind !

     

    I, for one, welcome our new invisible overlords.

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