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Safari Crashes on Opening - Is this the new virus that is causing this? Any thoughts on what to do or what to delete?

690 Views 14 Replies Latest reply: Mar 28, 2013 4:46 PM by andyBall_uk RSS
grrrrrr Calculating status...
Currently Being Moderated
Mar 25, 2013 8:36 PM
Process:    Safari [290]
Path:        /Applications/Safari.app/Contents/MacOS/Safari
Identifier:  com.apple.Safari
Version:    5.1.8 (6534.58.2)
Build Info:  WebBrowser-75345802~1
Code Type:  X86-64 (Native)

Parent Process:  launchd [210]

 

Date/Time:  2013-03-26 13:28:16.857 +1000
OS Version:  Mac OS X 10.6.8 (10K549)

Report Version:  6

 

Interval Since Last Report:      422207 sec
Crashes Since Last Report:      12

Per-App Crashes Since Last Report:   7

Anonymous UUID:                  C1A2E5C4-911D-47AD-B3A1-75D65EC1082D

 

Exception Type:  EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Crashed Thread:  0

 

Dyld Error Message:

  Symbol not found: __ZN7WebCore20RenderEmbeddedObject30setShowsCrashedPluginIndicatorEv

  Referenced from: /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2

  Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore

in /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2

 

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0x7fff8525d000 - 0x7fff85959ff7  com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics

0x7fff859b4000 - 0x7fff859eaff7  com.apple.framework.Apple80211 6.2.5 (625.6) <B67C7A65-E4FB-4419-3F31-4482E17EF203> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211

0x7fff859eb000 - 0x7fff859efff7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib

0x7fff859f0000 - 0x7fff85e33fef  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <57D38705-6F21-2A82-F3F6-03CFFF214775> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

0x7fff85f07000 - 0x7fff85f0aff7  com.apple.securityhi 4.0 (36638) <2C522D50-1BBF-F38B-F9DB-502FEF49F94D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI

0x7fff85f0b000 - 0x7fff85fc1ff7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib

0x7fff85fc2000 - 0x7fff869bcff7  com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x7fff86f6b000 - 0x7fff87308fe7  com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

0x7fff87387000 - 0x7fff87398fff  SyndicationUI ??? (???) <1DBD7D2A-56A1-BDFA-4742-04B2F42FDF2D> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI

0x7fff87399000 - 0x7fff873a8fff  com.apple.NetFS 3.2.2 (3.2.2) <0A19AF05-F331-2762-A03C-CA78E86C7810> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

0x7fff873a9000 - 0x7fff87bdbfe7  com.apple.Safari.framework 6534 (6534.57.2) <596F6CCF-D815-1727-8E58-8B8EE0E44753> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari

0x7fff87bdc000 - 0x7fff87bf0ff7  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <574C1BE0-5E5E-CCAF-06F8-92A69CB2892D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x7fff88cc5000 - 0x7fff88cd0ff7  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <C359B93B-CC9B-FC0B-959E-FB10674103A7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

0x7fff88cd1000 - 0x7fff88d61fff  com.apple.SearchKit 1.3.0 (1.3.0) <45BA1053-9196-3C2F-2421-AFF5E09627CC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

0x7fff88d71000 - 0x7fff88db8ff7  com.apple.coreui 2 (114) <31118426-355F-206A-65AB-CCA2D2D3EBD7> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI

0x7fff88fa8000 - 0x7fff88fa8ff7  com.apple.ApplicationServices 38 (38) <0E2FC75E-2BE2-D04D-CA78-76E38A89DD30> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x7fff8909e000 - 0x7fff890afff7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <5BAFAE5C-2307-C27B-464D-582A10A6990B> /usr/lib/libz.1.dylib

0x7fff890b0000 - 0x7fff893e4fef  com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

0x7fff893e5000 - 0x7fff8941ffff  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <4F2A4397-89BD-DEAC-4971-EE838FFA0964> /usr/lib/libcups.2.dylib

0x7fff89434000 - 0x7fff89443fff  libxar.1.dylib ??? (???) <D599B824-2CD1-879B-8468-CF0C85EF3BA5> /usr/lib/libxar.1.dylib

0x7fff89a0f000 - 0x7fff89a8bff7  com.apple.ISSupport 1.9.7 (55) <BAE839AB-9DBD-FB23-F1F1-39445F04D8DA> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport

0x7fff89a8c000 - 0x7fff89a97fff  com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport

0x7fff89a98000 - 0x7fff89a98ff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fff89a99000 - 0x7fff89adaff7  com.apple.SystemConfiguration 1.10.9 (1.10.2) <642854D8-F4EF-4685-42A6-E48A1904D885> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration

0x7fff89adb000 - 0x7fff89adbff7  com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib

0x7fff89adc000 - 0x7fff89be0ff7  com.apple.PubSub 1.0.5 (65.28) <11D77223-EAAE-0199-1F99-0D28680559CE> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub

0x7fff89be1000 - 0x7fff89cf7ff7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <3814FCF9-92B9-A6AB-E76A-F7021894AA3F> /usr/lib/libxml2.2.dylib

0x7fff89cf8000 - 0x7fff89db1fff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <E8FFCEA1-3BE3-F0C9-07EA-C37678C4D2F5> /usr/lib/libsqlite3.dylib

0x7fff89f8d000 - 0x7fff8a14efef  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib

0x7fff8a153000 - 0x7fff8a1b3fe7  com.apple.framework.IOKit 2.0 (???) <2D2A51AA-4021-0F64-BE58-B0ED5388D899> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x7fff8a75e000 - 0x7fff8a760fff  com.apple.print.framework.Print 6.1 (237.1) <87A5BEEC-2D37-5CB7-8B13-7B605397573F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print

0x7fffffe00000 - 0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib

 

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 1.69f4

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.104.5)

Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: TOSHIBA MK7559GSXF, 698.64 GB

Serial ATA Device: OPTIARC DVD RW AD-5970H

USB Device: FaceTime HD Camera (Built-in), 0x05ac  (Apple Inc.), 0x8509, 0xfa200000 / 3

USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0245, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x821a, 0xfa113000 / 8

USB Device: Hub, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd110000 / 3

Mac OS X (10.6.8), 16 Gig RAM
  • andyBall_uk Level 6 Level 6 (17,575 points)

    the last security update didn't install correctly - try it again, preferably after backing up your data.

    http://support.apple.com/kb/DL1642

  • andyBall_uk Level 6 Level 6 (17,575 points)

    any specific arror messages when this happens ?

    look in Console at the time you tried, if nothing exact shows, choose Install Log from the left pane & note the detailed messages there.

  • Allan Jones Level 7 Level 7 (29,585 points)

    Note all the question marks (a few shown here(:

     


    0x1015fb000 -   0x101651fe7  libTIFF.dylib ??? (???) <2DBEC120-DAA7-3789-36A2-A205BCDF2D72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib

    0x10165f000 -   0x101664fff  libGIF.dylib ??? (???) <3BAD0DE8-8151-68B0-2244-A4541C738972> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib

    0x101669000 -   0x10168afe7  libPng.dylib ??? (???) <D8EC7740-EE32-865A-2F75-C9EDE2135510> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib

    0x101693000 -   0x101695fff  libRadiance.dylib ??? (???) <BF694EE5-6FDA-553A-CC89-F7135618E9C7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib

    0x101699000 -   0x1016c0ff7  libJPEG.dylib ??? (???) <08758593-6436-B29E-1DA8-F15597835EC1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib

     

    When I got that in crash logs after crashes in Safari 5 under Snow Leopard, it was immediatley after a Security update that included some Java fixes.

     

    When I get anything from Software Update, I repair permissions both before and after installing. To restore Safari after the crashes that logged all the "???", I repaired permissions a second time. No further issues. Can't say it works in your case but RP is quick and easy to do and can't hurt anything to try.

    iMac 27-in; Mid 2010 2.93G i7 Quad, Mac OS X (10.6.8), 12GB RAM; ATI5750 1G VRAM
  • ~Bee Level 7 Level 7 (30,580 points)

    Go to the Hard Drive icon, upper right of your screen.

    Double click, go down to Applications folder. In there, find the Utilities folder.

    Go down to Disk Utilities, and select your HD icon on the left hand side of that pane,

    and then select “Repair Permissions.”  Let it run.

  • andyBall_uk Level 6 Level 6 (17,575 points)
  • andyBall_uk Level 6 Level 6 (17,575 points)

    The log shows install stopping after being unable to write to a file inside /System/Library/PreferencePanes/

     

    Repairing permissions checks/repairs some things, like ownership & permissions to read/write - but not file flags, so if a file/folder is 'locked' or has some other restrictions, repairing permissions won't help, and I don't think that even the installer on DVD will deal with it, unless the disk/partition is erased first.

     

    You should check the HD using 'verify disk' in Disk Utility, also looking to see that ' S.M.A.R.T. Status : Verified is shown at the bottom of the DU window when the physical disk is selected in the left pane.

     

    If you want to look at what might be causing the error - this command in Terminal will list those files in /System/ that have the flags, or restrictions. We might then use another command to reset them all, including those in other folders - meantime wondering how they came to be changed.

     

    sudo find /System -flags +sappnd,schg,uappnd,uchg

  • andyBall_uk Level 6 Level 6 (17,575 points)

    Ok, it seems not to be a locked file/folder, or it should have shown. as the deferredinstall one did. That's left over from some install & should have been removed automatically after its contents were put in place.

    I can't explain why the shove failed if the file isn't locked, presumably the following command does not show a uchg, schg or other flag.

    ls -elO /System/Library/PreferencePanes/Security.prefPane/Contents/_CodeSignature/CodeResources

    Anyway, short of trying the combo & security update while in Safe mode, (which has apparently helped some with similar problems), you'd likely be better served by reinstalling, esp. since the problems go beyond Safari & the install failing.

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