1 Reply Latest reply: Mar 26, 2013 11:57 PM by Kenichi Watanabe
debymw Level 1 Level 1 (0 points)

THese question marks are at the top when I open applications, documents etc ..2 are to the left of the icon where you can create new folder and 1 is to the right. WHen I click on them it states item can not be found. WHat have I done? I used external hard drive last night to clean off some pictures and docuents on the mac. Other than that I have not changed anything. Please help ....

MacBook Pro
  • 1. Re: I have 3 question marks at the top when I open Documents, applications etc...when I click on them it states item cant be found. I just used a external hard drive last night to pull off pictures. Now today I have these on here. What can I do?
    Kenichi Watanabe Level 7 Level 7 (30,030 points)

    Do you mean at the top of Finder windows, in the "Toolbar"?


    If so, at some point in the past, you dragged (and dropped) a folder, document, or app icon from a Finder window to the Toolbar area of a Finder window.  I guess you did it three times, since there are three question marks now.  Where they are located in the Toolbar is where you dropped them.  You may have done this unintentionally, while you were dragging an icon between Finder windows. 


    These are shortcuts; when you click on one in the Toolbar, it opens that folder, document, or app.  Since the question marks appeared after you did some housecleaning on the Mac, they were probably shortcuts to three of those pictures or documents. And you maybe you did drop them onto the Toolbar by mistake.  No big deal...


    To get rid of them now, right (control) click in the Toolbar area.  Select Customize Toolbar from the menu.  A panel drops down with things you can customize in the Toolbar.  With that panel showing, drag each of the three question marks off the Toolbar and release.  It goes "poof" and disappears.


    Unless you want to make some other changes to the Toolbar, click Done.