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ios 6.1.3 WIFI problem

173376 Views 597 Replies Latest reply: Feb 6, 2014 9:28 AM by KJ W RSS Branched to a new discussion.
  • tfm927 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2013 12:46 AM (in response to PatricJuel)

    Hi,

     

    Further to my last post I have just had my iPhone greyed out problem repaired by the dealer I bought it from, under the product warranty.

     

    I asked how they repaired the problem, he told me they replaced hardware inside the iPhone.  I can only assume that this was a broken internal antena due to dropping or placing the phone down too fimly on a hard surface. 

     

    So the cost of this repair outside the product warranty is expensive!  No amount of software downloading resetting or patches will repair the greyed out problem.

     

    Could this be a product fault? Maybe Apple is aware of this?  Who knows but if you are outside your product warranty period you are stuffed or facing a large repair bill and it will happen again and again.

     

    I hope this helps. 

  • bayonnegamer Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2013 12:49 AM (in response to tfm927)

    How can so many people globally drop their Iphone & cause hardware damge. your case was just a coincidence, where u dropped your phone plus u were also on IOS 6.1.3 at that time. you were just lucky to get a replacement phone.

     

    This is clearly a bug. I cant turn on my iphone's WIFI & the battery draining like anything.

     

    Clearly its a bug & it shows apple's fault & improper testing before releasing. This is the last Iphone I bought.

  • tfm927 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2013 12:55 AM (in response to bayonnegamer)

    Hi,

     

    Yes of course the phone was upto date with the lastest software and like everyone else I also tried everything!  We all drop or phone from time to time but I agree the product should cope with that. 

     

    My posting is only an assumption and take it how you will. 

     

    I hope you get your phone fixed. 

     

    Good luck

  • aiyaannisa Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2013 2:00 AM (in response to PatricJuel)

    hey, my wifi is working back. I tried to reset my network setting (general->reset->network setting) then I can turn wifi on.

  • tfm927 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2013 6:48 AM (in response to aiyaannisa)

    Yes it worked for me too and everyone else for a short time then is completely grey"s out!!!!!

  • bchandra Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2013 7:55 AM (in response to razmee209)

    6.xxx is surely has wifi problem, its been there since 6.0 and until today apple still keep silence with this problem. since 6.0 the problem already exists and apple do nothing to fix it.

    for all of you who read this thread and have not upgraded to 6.xxx, please DO NOT UPGRADE!!!!

    read this thread https://discussions.apple.com/message/19619592 (iOS 6 WiFi Disabled) and weep... good luck to all of you....

  • Alcohol96 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2013 9:37 AM (in response to bchandra)

    Yeah but this new problem is that 6.1.3 damages your hardware... It makes the wifi module burn off...

  • nipponjin Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 28, 2013 2:53 AM (in response to PatricJuel)

    Wi-fi on iPhone 5 and iOS 6.x is the worst ever!

    Shame on you Apple!!!

    Wi-fi is a 'Must' on a iDevice, do something quickly!

  • rumak Calculating status...
    Currently Being Moderated
    Mar 28, 2013 4:26 AM (in response to PatricJuel)

    Hey yous guys.

     

    My problem with grey wifi switch started from upgrading to 6.1.2. I have tried virtually every idea given here - reseting, restoring, freezing, jailbreaking, upgrading to 6.1.3 - you name it. Freezing made it work for couple of minutes, jailbreaking got me dancing for three weeks 'till yesterday, when it went back grey (I'm thinking it must have been coincidence that it started to work after jb). The only thing I haven't try is to heat it up. I'm thinking it must have something to do with that wifi module soldering, since it reacts to temperature and it's somehow related to iOS 6 firmware upgrade (overheating while loading?). Next week I will take it to technician to have wifi module resoldered, we'll see if it will do any good. Got iphone from my dad from States, I use it in Poland now, of course out of warranty, so It's all on me now. If you find any solution, let us know!

     

    Good luck!

     

    PS: I own 4s 16GB, if that helps to relate to.

  • nicketblu Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 29, 2013 1:51 AM (in response to PatricJuel)

    Hi folks! It seems a lof of apple users having a lot of problem with the new software update. I'm not really an iphone fan but I'm quite impressed with the modifications they made for iphone. So far, everything seems to be fine. I updated my device (iPhone4s) to iOs 6.1.3 and I'm lucky enough I haven't gone into situation like you folks experiencing right now. I would just like to share my thoughts, it seems the issue has something to do with the wireless radio itself. This happens if you tethered/unthetered your device(s). I have a friend of mine who's having problem with his iPod which the wifi button is greyed out and have another friend with the same problem as well. All for the same reason, they jailbreak their devices. I guess Apple have to look forward into future updates and find some flaws and test it before offering the updates to users.

  • Alcohol96 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 29, 2013 1:57 AM (in response to nicketblu)

    Well, not every one who has this problme have jailbreakerd there items. the one who started this tropic hes first one did this and he got a new one that did the same after a few days.
    2 of my 5 iphones have got this problem and its only the 2 i have ios 6.1.3 on so i dont want to upgrade the others.
    This is an ios problem that damages the hardware.

    They haven't tested this update enought...

  • redarmysvk Calculating status...
    Currently Being Moderated
    Mar 29, 2013 2:23 AM (in response to Alcohol96)

    Hi there.

    I am having the same problem, but it is very weird and i would say this is definitely a software problem. 2 days ago i got a new branded iphone 4s as a warranty exchange for my broken one (i did not have the 6.1.3 update there and it worked fine). This one i received with latest update and the wifi trouble is here. At first i noticed the wifi is malfunctioning - disconecting from the network, not discovering any others... so i tryed to off/on my phone and here i ran into grey wifi trigger. I tryed various combinations of reset&restore, but without success. This was yesterday during the day. In the later evening a came home and put my iphone into the rubber case. Just of curiosity a performed a hard reset where after turning it back on i suprisingly saw wifi is working. But this lasted just for an hour or so and after it started to malfunction again, i restarted it and the locked wifi was back. So i left the phone to discharge during the night and now i connected it to charger, turned on and the wifi is back on. But no cheers, it worked for like 5 minutes and again it is unable to stay connected or to find any other networks, so it will go grey upon next restart i suppose. Oh may there been a new update ASAP! I hope this will solve the problems, because this is very sad

     

    EDIT: and the BT is not working either. it can be turned on/off, but it is unable to find any device and when trying to pair with my MacAir i received the "device unsupported" on my iphone with the only possible action to "forget device".

  • nicketblu Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 29, 2013 2:26 AM (in response to Alcohol96)

    Yeah, right. They haven't tested the update enough. Well, all I can say this is one way of the companies (not just Apple) of getting your money out from your pocket (you know what I mean). Nothing personal but c'mon we have to be practical this is business. I'm really pleased with the service provided by apple. One thing I found out when I updated my phone is that all of my apps will no longer crashes and the battery is good enough (will not easily drain like others). I can use it all day long even playing online games.

  • nicketblu Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 29, 2013 2:34 AM (in response to redarmysvk)

    That's one h*** of a problem redarmysvk. I think Apple are already aware of this thing. I'm pretty sure they're already in the process of sorting the problem. Let's just wait! Cheers!

  • Alcohol96 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 29, 2013 2:35 AM (in response to nicketblu)

    well, when i talked to appel for a few days ago they said there is no problem with the ios 6.1.3, and that i was stupid that tought so...
    i keep complaning and they said they will look it out..

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