Skip navigation

How to stop e-mail from being restored endlessly

339 Views 8 Replies Latest reply: Mar 29, 2013 4:43 PM by WZZZ RSS
zoe43 Calculating status...
Currently Being Moderated
Mar 27, 2013 10:24 AM

I tried to send an email with nine photos.  I couldn't sent it - the little wheel kept rotating and  tried to delate the  e-mail. BUT the mail nowhas been restored again and again without end.addong one  identical mail to the other I have switched off the computer  in the normal way and later by pressing the  "on" button This one mail gets restored over and over . Please help. I have a Mac OS X Version 10.6.8. Zoe43

iMac, Mac OS X (10.6.7)
  • KarenSelena Level 4 Level 4 (1,905 points)
    Currently Being Moderated
    Mar 27, 2013 10:42 AM (in response to zoe43)

    In the left column of the mail application, you should see an "outbox".  Select it, and delete everything you see in it.  Quit the mail application, then re-launch it.  Again, look to see if you have any data in the "outbox".  Once you have all outbox data deleted, try sending an email again

  • WZZZ Level 6 Level 6 (11,880 points)
    Currently Being Moderated
    Mar 29, 2013 5:21 AM (in response to zoe43)

    If this is an IMAP account read the following

     

    http://reviews.cnet.com/8301-13727_7-57488837-263/fix-os-x-mail-creating-multipl e-recovered-messages/

     

    If it's a POP account, then select the Mailbox and from the Mailbox menu>Rebuild.

  • WZZZ Level 6 Level 6 (11,880 points)
    Currently Being Moderated
    Mar 29, 2013 9:47 AM (in response to zoe43)

    Open the Applications Folder and scroll down to Utilities. It's in there. Or just hit Cmd (⌘) key + the spacebar, which will bring up Spotlight. Then type in "ter" This will bring up Terminal. Just select that.

  • WZZZ Level 6 Level 6 (11,880 points)
    Currently Being Moderated
    Mar 29, 2013 11:12 AM (in response to WZZZ)

    I think this is the easiest one for you to try

     

    Another option instead of the above command is to reveal this hidden folder in the Finder by running the following command to open it:

     

    open .OfflineCache

     

    When this is done, right-click the revealed folder (its name should be dimmed gray), and choose the option to move it to the Trash.

    You must hit return or enter after entering a command in Terminal. Best to copy/paste that command in.

  • WZZZ Level 6 Level 6 (11,880 points)
    Currently Being Moderated
    Mar 29, 2013 4:43 PM (in response to zoe43)

    You are very welcome.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.