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HT1438: What to do when you return or send your iPhone, iPad, or iPod touch in for service

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HT1438 How to install iOS 5 ?

3448 Views 3 Replies Latest reply: Mar 28, 2013 6:37 AM by Texas Mac Man RSS
Elfrado10 Calculating status...
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Mar 28, 2013 1:05 AM

I am currently using an ipad2. I am not able to download Skype from the app store as it says this app requires iOS 5. I would like to know how can I update my software. In general I do not see any option which says software update.

iPad 2, iOS 4.3.3
  • WILLBILL1201 Calculating status...
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    Mar 28, 2013 1:10 AM (in response to Elfrado10)

    Well if you go into settings and click general look for an option that says software update and you should be able to update it there if not try syncing with a pc mac or laptop into iTunes they might ask you to upgrade it there

  • stedman1 Level 9 Level 9 (50,040 points)
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    Mar 28, 2013 3:18 AM (in response to Elfrado10)

    The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.

     

    http://support.apple.com/kb/HT4972

  • Texas Mac Man Level 8 Level 8 (44,245 points)
    Currently Being Moderated
    Mar 28, 2013 6:37 AM (in response to Elfrado10)

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.

     

    iOS 4: Updating your device to iOS 5 or Later

    http://support.apple.com/kb/HT4972

     

    How to install iOS 6

    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html

     

    iOS: How to update your iPhone, iPad, or iPod touch

    http://support.apple.com/kb/HT4623

     

    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.

     

    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).

     

    Tip 2 - If you are updating using wifi, locate your iPad close to your router so you don't get a wifi dropout (can cause update corruption).

     

     Cheers, Tom

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