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I'm trying to download ML, and get the product distribution file error. I have repaired the permissions in Disk Utility, I don't seem to have a applestore cache. I am on a corporate network, so am thinking it might be firewall related. Ideas?

357 Views 10 Replies Latest reply: Mar 28, 2013 11:17 AM by Cathy_LN RSS
Cathy_LN Calculating status...
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Mar 27, 2013 9:13 AM

Hello folks

 

I've tried every option I can to self support, from disk repair to deleting caches (I don't usually use the appstore so don't have one), and I don't have a pckge file either.

 

I'm on a corporate network that restricts access to iTunes, so suspect it may be related to a firewall issue, although it has been relaxed to let me access the app store.

 

Any other ideas of what to check myself before I go to tech support, and what do I need to get them to do. They are not really a mac supporting unit, so I need specific instructions.

 

I'm on a mac pro, upgrading from Snow Leopard, so download is my only option.

 

Thanks

Mac Pro, Mac OS X (10.6.8)

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