3 Replies Latest reply: Apr 7, 2013 1:10 AM by HCis
HCis Level 1 Level 1 (0 points)


I'm encountering a weird behaviour of iCloud in System Preferences on my MBP (Mountain Lion). Basically, whenever I click iCloud icon in the System Preferences, the whole window closes immediately and I can't setup it. I was wondering if someone perhaps encountered the same issue?

Thanks for any help.


MacBook Pro, OS X Mountain Lion (10.8.3)
  • 1. Re: iCloud won't open in System Preferences (MBP 13", Mountain Lion)
    Baby Boomer (USofA) Level 9 Level 9 (55,575 points)

    Trash the com.apple.systempreferences.plist file from your HOME Preferences folder.  Restart your computer.  To get to it, you must hold down the option key>Finder>Go>Library.













  • 2. Re: iCloud won't open in System Preferences (MBP 13", Mountain Lion)
    Linc Davis Level 10 Level 10 (118,285 points)

    Launch the Console application in any of the following ways:


    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


    Step 1


    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).


    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.


    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.


    Step 2


    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful.

  • 3. Re: iCloud won't open in System Preferences (MBP 13", Mountain Lion)
    HCis Level 1 Level 1 (0 points)

    Thanks a million. Apparently this was caused by a corrupted Note backup file that won't open. Updating its permissions solve the thing for me.

    Thanks again!