Currently Being ModeratedMar 29, 2013 3:22 AM (in response to Jeffrey Jones2)
Morning Jeffrey - Does this mean that I cannot decide which senders are accepted and which ones are not?
There must a "black list" and a "white list" somewhere?
Thanks for your help.
Currently Being ModeratedMar 29, 2013 3:40 AM (in response to fmontrelay)
Your options are limited to those in the Junk Mail tab of Mail's preferences.
The only 'white list' options you have are those in the 'exempt from junk mail filtering' checkboxes. The only 'black list' option you have is the "Trust junk mail headers in messages" checkbox. That respects any headers added by your ISP or an intermediary Internet server.
Aside from that, Mail's junk mail filter is based on something called "latent semantic analysis," a very sophisticated method of analysis that is not easy to explain or understand.
Currently Being ModeratedMar 29, 2013 5:21 AM (in response to R C-R)
That being said, I have two categories of messages in my spam box:
- Those that are identified as spam and I shown in a different colour (I can check them as non-spam)
- Those that are not identified as spam, are shown in normal black colour, and I therefore cannot check as non-spam.
I would want to add a screenshot, but for some reason, this does not work.
So, my question is how I can handle the second category.
I hope I am making myslef clear.
Thanks a lot
Currently Being ModeratedMar 29, 2013 6:05 AM (in response to fmontrelay)
What are you trying to accomplish?
If you have a specific address you what to keep out of the Junk filter, then add that address to Contacts, and check the exempt if: Sender of message is in my Contacts box in Preferences. That will cause Mail to skip the Junk filter for any message from that sender.
If you have a specific address or domain whose messages you don't want to see, you can make a Rule (Preferences > Rules). Have the rule move the message to the Junk folder or to the trash.
The way the Junk filter works is by training it to recognize spam. If a message arrives in your Inbox that you consider spam, click the Junk button or Message > Mark > As Junk Mail. That will adjust some parameters in the filter so that it is more likely to recognize similar messages in the future. Similarly, if a message is erroneously flagged as Junk, mark it as non-junk so it is less likely to flag similar messages in the future.
The filter is based on a linguistic analysis of the text of the message. Here is an old (but still valid) semi-technical article about the Junk filter.
Currently Being ModeratedMar 29, 2013 6:12 AM (in response to fmontrelay)
If the messages in the Junk mailbox are not marked as Junk, then the filter doesn't think they are spam. You can just drag them to wherever you want them. If messages continue to land in the Junk box that are not marked as Junk, then something is wrong, and will require troubleshooting. Go through your Rules to ensure there is nothing there causing it.