11 Replies Latest reply: Mar 31, 2013 9:57 AM by WZZZ
M_Joan Level 1 Level 1 (0 points)

I'm using a iMac running OS10.6.8

Suddenly, all browsers are redirecting to random sites.

For example, if I enter an address for www.fairway.com, the browser takes me to http://www.activegolfsolutions.com/

The same thing happens if I click on a link in Google.

This happens when using Firefox, Safari, and Google Chrome.


I had this happen at work recently on a PC

 

Is this a virus?

What can I do?


iMac, Purchased July 2010
  • 1. Re: browsers redirect to random sites
    Radiation Mac Level 5 Level 5 (4,635 points)

    Did you recently OK a request on your Mac's screen, while one of those browsers was open, for a download of some type to perform?

  • 2. Re: browsers redirect to random sites
    WZZZ Level 6 Level 6 (12,225 points)

    I'd start using OpenDNS, which should prevent those redirects.

     

    Enter these 2 numbers in DNS in System Preferences>Network>Advanced above any others already there and hit Apply.

     

    208.67.222.222

     

    208.67.222.220

     

    Go to http://www.opendns.com/welcome/ to check that it's working.

     

    Note: only use this if you are relatively close to one of these locations. Anywhere along the East and West coasts and Central US should be OK. Western Europe as well.

     

    Amsterdam, The Netherlands

        Chicago, Illinois, USA

        Dallas, Texas, USA

        Frankfurt, Germany

        London, United Kingdom

        Los Angeles, California, USA

        Miami, Florida, USA

        New York, New York, USA

        Palo Alto, California, USA

        Seattle, Washington, USA

        Singapore

        Washington, DC, USA

        Hong Kong, China

     

    The only drawback to using OpenDNS is that, if you misspell an address, it will hijack that from google to its own search results page.

  • 3. Re: browsers redirect to random sites
    Frank Caggiano Level 7 Level 7 (23,830 points)

    Who is your ISP? Have you contacted them to report the problem?

     

    It is most likely a problem with their DNS server and these types of things usually resolve themselves in a short amount of time (the ISP can't afford to have their customers being messed up like this).

     

    If after contacting your ISP the problem remains post back.

     

    regards

  • 4. Re: browsers redirect to random sites
    WZZZ Level 6 Level 6 (12,225 points)

    http://www.zdnet.com/is-the-new-mac-trojan-hitting-os-x-browsers-really-a-trojan -7000012937/

     

    A general FYI: If it's this, it's been blocked by Apple's XProtect anti-malware in 10.6 through 10.8.

  • 5. Re: browsers redirect to random sites
    WZZZ Level 6 Level 6 (12,225 points)

    Personally, I wouldn't waste any time and effort bothering with the ISP and their beaurocracy, with possibly mixed results. I"d go straight to OpenDNS and most likely get this sorted out immediately.

  • 6. Re: browsers redirect to random sites
    andyBall_uk Level 7 Level 7 (20,320 points)

    that particular redirect is not related to faulty dns resolution... others may be & you should try WZZZ's suggestion, or even google's if opendns grabbing mis-typed addresses is annoying.

     

    There's a redirect webpage on the server at fairway.com sending all browsers to activegolfsolutions

  • 7. Re: browsers redirect to random sites
    WZZZ Level 6 Level 6 (12,225 points)

    Actually, searching for fairway.com does show a golf site. I think the OP probably meant to enter fairwaymarket.com, a well known supermarket chain in the NY area. But that doesn't explain the redirects for other sites.

     

    Screen shot 2013-03-29 at 11.37.20 AM.png

  • 8. Re: browsers redirect to random sites
    andyBall_uk Level 7 Level 7 (20,320 points)

    right you are - Fairway > Active Golf is expected, if M_Joan gives another example or two, we might see some cause, although switching dns to test is likely quicker.

  • 9. Re: browsers redirect to random sites
    Linc Davis Level 10 Level 10 (117,965 points)

    The same thing happens if I click on a link in Google.

     

    The example you gave is not valid. Please give another example of what you consider to be an abnormal redirect.

  • 10. Re: browsers redirect to random sites
    M_Joan Level 1 Level 1 (0 points)

    Thank you to all of you who responded.

    I solved the problem by following advice I found elsewhere online. I used the free Sophos Anti-Virus protection program that I downloaded from their website.

    I scanned my HD and found 1 problem and fixed it. Everything is working fine now.

    It seems this is a very common issue - more so on the PC side. Apparently it's called a redirect virus.

  • 11. Re: browsers redirect to random sites
    WZZZ Level 6 Level 6 (12,225 points)

    Can you please say what exactly Sophos found.