Skip navigation

Ipod not charging

343 Views 2 Replies Latest reply: Mar 29, 2013 8:56 AM by lllaass RSS
pratit12 Calculating status...
Currently Being Moderated
Mar 29, 2013 8:19 AM

hey guy, i have a ipod 4h gen and recently i have been having the  "charging is not supported with this accessory " . it does not get detected in my computer but does get detected while kept in dfu mode. it is not charging plz help.

iPod touch, iOS 6.1.3
  • Ralph Landry1 Level 7 Level 7 (28,815 points)
    Currently Being Moderated
    Mar 29, 2013 8:24 AM (in response to pratit12)

    Is the charging problem just on the computer or with the AC charger also?  If both, you may need to have the techs at the Apple store genius bar check it out.

     

    If it works on the AC charger, then there is a misccommunication problem with your comptuer.

     

    Have you done a reboot of the iPod recently, hold both the power and home buttons until the apple logo appears and it restarts, ignoring the red slider if it appears.

  • lllaass Level 10 Level 10 (135,255 points)
    Currently Being Moderated
    Mar 29, 2013 8:56 AM (in response to pratit12)

    - See:       

    iPod touch: Hardware troubleshooting

    - Try another cable

    - Try another charging source

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

    - Make an appointment at the Genus Bar of an Apple store.

    Apple Retail Store - Genius Bar

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.