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HT4491: About restoring the correct version of Mac OS X

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HT4491 damaged OS X DVD Install Disk

391 Views 2 Replies Latest reply: Mar 29, 2013 2:56 PM by baltwo RSS
Jmbois Calculating status...
Currently Being Moderated
Mar 29, 2013 12:05 PM

I have a lightly scratched Install DVD that is howevever sufficient for the player to reject it.

Is it possible to get a replacement from Apple?

 

Thank you.

iMac (27-inch Late 2009), Mac OS X (10.6.8), How can you get a replacement DVD
  • BGreg Level 6 Level 6 (17,500 points)
    Currently Being Moderated
    Mar 29, 2013 12:46 PM (in response to Jmbois)

    It's low likelihood that Apple still has replacement DVDs still available, however,  you can call Apple support and ask. OS X 10.6 operating system disks are available for $20 from the Apple online store, which in the US Is at 800-MY-APPLE or also online. They won't have the Apple hardware test or iLife programs on it, however.

  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Mar 29, 2013 2:56 PM (in response to BGreg)

    It's low likelihood that Apple still has replacement DVDs still available

    AFAIK, they have replacement discs avaialbe all the way back to Panther. That said, I've routinely used a liquid autopolish, without wax, to remove scratches from CDs/DVDs. Give that a try.

    27" i7 iMac SL, Lion, OS X Mountain Lion (10.8.3), G4 450 MP w/Leopard, 9.2.2

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