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Jmbois

Q: damaged OS X DVD Install Disk

I have a lightly scratched Install DVD that is howevever sufficient for the player to reject it.

Is it possible to get a replacement from Apple?

 

Thank you.

iMac (27-inch Late 2009), Mac OS X (10.6.8), How can you get a replacement DVD

Posted on Mar 29, 2013 12:05 PM

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Q: damaged OS X DVD Install Disk

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  • by BGreg,

    BGreg BGreg Mar 29, 2013 12:46 PM in response to Jmbois
    Level 6 (17,522 points)
    Mar 29, 2013 12:46 PM in response to Jmbois

    It's low likelihood that Apple still has replacement DVDs still available, however,  you can call Apple support and ask. OS X 10.6 operating system disks are available for $20 from the Apple online store, which in the US Is at 800-MY-APPLE or also online. They won't have the Apple hardware test or iLife programs on it, however.

  • by baltwo,

    baltwo baltwo Mar 29, 2013 2:56 PM in response to BGreg
    Level 9 (62,256 points)
    Mar 29, 2013 2:56 PM in response to BGreg

    It's low likelihood that Apple still has replacement DVDs still available

    AFAIK, they have replacement discs avaialbe all the way back to Panther. That said, I've routinely used a liquid autopolish, without wax, to remove scratches from CDs/DVDs. Give that a try.