lifeismusic7
Level 1 (0 points)

Q: My macbook pro won't play DVDs?

My Macbook has no problems playing CDs and it used to play DVDs but recently it has been refusing to accept them (DVDs) and when it does accept them it can't recognise them and rejects them. Is there a solution to this other than taking my laptop in and getting it fixed as this is a huge inconvienience.

MacBook Pro, Mac OS X (10.6.8)

Posted on Mar 29, 2013 2:34 PM

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lifeismusic7

Q: My macbook pro won't play DVDs?

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  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Mar 29, 2013 2:39 PM in response to lifeismusic7
    Level 9 (57,623 points)
    Mar 29, 2013 2:39 PM in response to lifeismusic7

     

    Another help source (if you haven't already done so).

     

    Go to your OS Help Menu.  In the search field type dvd

    Click on all the troubleshooting topics & Support Articles that pertain to  your issue.

     

    You can also do the same in Disk Utility.  Open same up.

    At the bottom left of the window, click on the purple button w/the "?" in the middle.

    This will bring up the Help Menu.

     

    ===============

     

    Try a different brand.  Top forum favorites

    CDs

    FUJI

    TDK

    Verbatim

     

    DVDs

    Maxell

    Verbatim

     

    Make sure the DVDs are not dirty, smudged and/or scratched.

    http://docs.info.apple.com/article.html?artnum=50448  How to Handle and Clean CD and DVD Discs

     

     

     

    Your drive may need cleaning.  Cleaning kits can be purchased from any store that sells CD/DVDs.

     

     

     

    Check out the following KB Articles: http://support.apple.com/kb/TS2288 Troubleshooting a CD-ROM or DVD-ROM Disc That Does Not Appear on the Desktop

     

     

    http://support.apple.com/kb/HT2801 Apple Portables: Troubleshooting the slot load optical disc drive

     

     

     

     

     

     

     

     

     

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