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Can't open Safari 5.1.7 in 10.6.8 on Macbookpro

939 Views 5 Replies Latest reply: Mar 30, 2013 12:51 AM by DamonUK RSS
DamonUK Calculating status...
Currently Being Moderated
Jan 23, 2013 12:53 PM

Dear fellow Mac users,

 

Today I got a Software notification to upgrade to Safari 5.1.7 and there was also a Java update. I went ahead and subsequently I can't open Safari without getting the 'there was a problem' messgae. So I started searching this forum and found a few things. I downloaded the MacOSXUpdCombo10.6.8 as someone said this resolved their problem but it resulted in giving me Safari 5.05 which also had problems so I downloaded Safari 5.1.7 and updated it and it wouldn't open again. I also tried logging in on a different account and still it wouldn't open. Now I'm a bit stuck and am not sure what to look for in this report below. Does anyone else have any wisdom as to what mgiht be the problem. Many thanks in advance Damon

 

 

Process:     Safari [1281]
Path:        /Applications/Safari.app/Contents/MacOS/Safari
Identifier:  com.apple.Safari
Version:     5.1.7 (6534.57.2)
Build Info:  WebBrowser-75345702~2
Code Type:   X86-64 (Native)

Parent Process:  launchd [182]

 

Date/Time:   2013-01-23 20:35:17.625 +0000
OS Version:  Mac OS X 10.6.8 (10K549)

Report Version:  6

 

Interval Since Last Report:      3000 sec
Crashes Since Last Report:       1

Per-App Crashes Since Last Report:   1

Anonymous UUID:                  A5943747-9586-492B-9E9E-072711B119CF

 

Exception Type:  EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Crashed Thread:  0

 

Dyld Error Message:

  Symbol not found: _kCGImageBlockBaseAddressAlignmentRequest

  Referenced from: /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

  Expected in: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics

in /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

 

Binary Images:

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   0x1072d0000 -    0x107380fff  edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
   0x1073a6000 -    0x1073c7fff  libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9F322F47-0584-CB7D-5B73-9EBD670851CD> /usr/lib/libresolv.9.dylib
   0x1073d1000 -    0x107418ff7  com.apple.coreui 2 (114) <923E33CC-83FC-7D35-5603-FB8F348EE34B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
   0x10743d000 -    0x107522fef  com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
   0x107571000 -    0x1076a6fff  com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <F4814A13-E557-59AF-30FF-E62929367933> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
   0x107720000 -    0x107775ff7  com.apple.framework.familycontrols 2.0.2 (2020) <8807EB96-D12D-8601-2E74-25784A0DE4FF> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
   0x107793000 -    0x1077a9fe7  com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
   0x1077b6000 -    0x1077dbff7  com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
   0x1077f4000 -    0x107825fff  libGLImage.dylib ??? (???) <562565E1-AA65-FE96-13FF-437410C886D0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
   0x10782c000 -    0x10784ffff  com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
   0x107858000 -    0x10785eff7  IOSurface ??? (???) <8E302BB2-0704-C6AB-BD2F-C2A6C6A2E2C3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
   0x107867000 -    0x1078b0fef  libGLU.dylib ??? (???) <B0F4CA55-445F-E901-0FCF-47B3B4BAE6E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
   0x1078bf000 -    0x1078d3fff  libGL.dylib ??? (???) <2ECE3B0F-39E1-3938-BF27-7205C6D0358B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
   0x1078e3000 -    0x1079fdfff  libGLProgrammability.dylib ??? (???) <D1650AED-02EF-EFB3-100E-064C7F018745> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
   0x107a1e000 -    0x107a21ff7  libCoreVMClient.dylib ??? (???) <75819794-3B7A-8944-D004-7EA6DD7CE836> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
   0x107a26000 -    0x107a2bfff  libGFXShared.dylib ??? (???) <6BBC351E-40B3-F4EB-2F35-05BDE52AF87E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
   0x107a30000 -    0x107aaffe7  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
   0x107ae5000 -    0x107ae6ff7  com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <49B723D1-85F8-F86C-2331-F586C56D68AF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
   0x107aeb000 -    0x107aebff7  com.apple.vecLib 3.6 (vecLib 3.6) <96FB6BAD-5568-C4E0-6FA7-02791A58B584> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
   0x107aee000 -    0x107af5fff  com.apple.OpenDirectory 10.6 (10.6) <4FF6AD25-0916-B21C-9E88-2CC42D90EAC7> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
   0x107afe000 -    0x107b04ff7  com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
   0x107b0c000 -    0x107b25fff  com.apple.CFOpenDirectory 10.6 (10.6) <401557B1-C6D1-7E1A-0D7E-941715C37BFA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
   0x107b3a000 -    0x107b89ff7  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <0731C40D-71EF-B417-C83B-54C3527A36EA> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
   0x107baa000 -    0x107bcafff  com.apple.DirectoryService.Framework 3.6 (621.15) <9AD2A133-4275-5666-CE69-98FDF9A38B7A> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
   0x107bd4000 -    0x107be6fe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
   0x107bed000 -    0x107d2bfff  com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
   0x107dc3000 -    0x107dc4fff  liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
   0x107dc8000 -    0x107e05ff7  libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
   0x107e1b000 -    0x107e27fff  libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <9AB864FA-9197-5D48-A0EC-EC8330D475FC> /usr/lib/libbz2.1.0.dylib
   0x107e2c000 -    0x107ea8ff7  com.apple.ISSupport 1.9.7 (55) <BAE839AB-9DBD-FB23-F1F1-39445F04D8DA> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
   0x107ef7000 -    0x108f61fef  com.apple.WebCore 6534.57 (6534.57.2) <9BE3BFB2-D520-CD10-E4A1-3C2AF322A097> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
   0x10969e000 -    0x109706ff7  libc++.1.dylib 65.1.0 (compatibility 1.0.0) <E5A0C88E-0837-3015-A987-F8C5A0D35DD6> /usr/lib/libc++.1.dylib
   0x10975f000 -    0x109830fff  com.apple.CoreText 260.0 (???) <B359F313-51D7-3CD7-9ED1-F727506270AF> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
   0x10988f000 -    0x109a01ff7  com.apple.CFNetwork 595.1 (595.1) <25AFC899-DD7A-3E9F-A5FE-2395653C82E4> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
   0x109ac0000 -    0x109ae4ff7  libc++abi.dylib 24.1.0 (compatibility 1.0.0) <E2932F2A-6E20-3A39-83A8-9B5B1B9636D7> /usr/lib/libc++abi.dylib
   0x109b15000 -    0x109b53fe7  libFontRegistry.dylib ??? (???) <395D7C0D-36B5-B353-0DC8-51ABC0B1C030> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
   0x109b72000 -    0x109c8bff7  com.apple.ImageIO.framework 3.2.0 (841) <D0798D21-CEB0-36FF-A3CC-18FF55C90227> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
   0x109ce9000 -    0x109d11fff  libJPEG.dylib ??? (???) <B1AFD263-4C7C-337E-BCD7-19C481BD5941> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
   0x109d19000 -    0x109d6eff7  libTIFF.dylib ??? (???) <D65CE84D-3B6C-31FC-A98C-F599BE76F293> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
   0x109d7b000 -    0x109d9bfff  libPng.dylib ??? (???) <1C758CA3-44F3-38D3-81BF-64B857223E71> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
   0x109da4000 -    0x109da8fff  libGIF.dylib ??? (???) <676473AF-EBB5-34C4-9E07-BE2E1CD3AD2E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
   0x109dad000 -    0x109eaffff  libJP2.dylib ??? (???) <4A0FE431-3FCE-3F1E-81F3-E041C2899FD3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
   0x109eda000 -    0x109eddfff  libRadiance.dylib ??? (???) <F8442582-47F9-3CD4-B800-CE022165D322> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff5fc00000 - 0x7fff5fc3be0f  dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
0x7fffffe00000 - 0x7fffffe01fff  libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib

 

Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2

Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: FUJITSU MJA2250BH FFS G1, 232.89 GB

Serial ATA Device: OPTIARC  DVD RW AD-5960S

USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24400000 / 2

USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26500000 / 2

USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000 / 2

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06110000 / 3

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0237, 0x04600000 / 3

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000 / 2

  • Linc Davis Level 10 Level 10 (108,110 points)
    Currently Being Moderated
    Jan 23, 2013 3:31 PM (in response to DamonUK)

    Back up all data, then reinstall OS X by booting from your installation disc. After that, run Software Update until all available updates are installed.

  • gaberdine mac Calculating status...
    Currently Being Moderated
    Mar 24, 2013 6:23 PM (in response to DamonUK)

    I can't help you out with your crash log but, since nobody wiser than me has identified anything in the log, I'll make a few suggestions that might help.

     

    Have you tried disabling extensions in Safari? Hold down the shift key when opening safari to disable all Safari Extensions. If this solves it, you need to check in Safari Preferences to see if any extensions need updating.

     

    If not, you will have to disable all extensions in preferences, restart Safari and then slowly re-enable them one at a time until you identify the problem.

     

    If that doesn't work, you should restart your Mac in Safe mode to disable all non-Apple extensions. That way you will know for sure if the problem is Safari itself or something else interfering with it. Be aware that networking is also disabled in Safe mode so you won't be able to browse with Safari - but at least you'll know it works.

     

    If Safari doesn't launch when booted in Safe Mode, the problem is probably your Safari installation. Also, it never harms to run disk utility and repair permissions when in Safe mode.

     

    If Safari launches in Safe mode, you probably have a problematic extension or plugin.

     

    I'm wondering if you have an outdated SIMBL plugin installed?

     

    Did you use something called SafariStand?

     

    See my instructions in another thread ( https://discussions.apple.com/thread/4890746 ) for locating and removing or updating SafariStand.

     

    If that doesn't help, look for SIMBL in ~/Library/InputManagers/SIMBL/ - if it's there, you might want to consider whether to update or remove it. A simple web search for SIMBL will tell you more about this.

  • Linc Davis Level 10 Level 10 (108,110 points)

    This crash has nothing to do with extensions or with SIMBL. Networking is not disabled in safe mode. Repairing permissions is a waste of time unless you have an indication of a permission error involving system files, which this poster does not.

  • gaberdine mac Level 1 Level 1 (30 points)
    Currently Being Moderated
    Mar 25, 2013 8:41 AM (in response to Linc Davis)

    "This crash has nothing to do with extensions or with SIMBL"

    Great, so now we've been able to rule out a few possibilities either by analysis or empirical testing...

     

    I came here because I was helping out some people who did have problems with SafariStand and Security update 2013-001 for Snow Leopard and this was one of the "More like this" linked by apple discussions.

     

    Hopefully DamonUK followed your initial advice and has resolved his problems. Probably I should have noticed that you gave the best solution without needing to explain the log. But seeing as he has not responded to your initial post or marked it as answered I have offered my limited expereience too.

     

    FWIW I can see that there is no mention of SIMBL or its plugins in the list of binary images in the crash log but how can you tell from the log that this doesn't involve extensions? What would be different if it did involve them?

     

    I mean, is this because of an absense in the log (like even I can see that SIMBL isn't there) or becasue the OP's description and Dyld Error Message preclude it being an extensions issue?

     

    ( Don't worry I'm not requesting a tutorial - no doubt I can find one online if I want to learn in depth - but you clearly know what you're talking about so I'm interested how your conclusions are reached. )

     

    "Networking is not disabled in safe mode."

    I'm happy to be corrected if I have given factually wrong information.

     

    I should have said WiFi is generally disabled in Safe Boot mode in Snow Leopard and others (along with Spotlight in my experience). As most people network via wifi these days, there is a strong probability that wifi won't work for DamonUK, though ethernet networking is still available.

     

    "Repairing permissions is a waste of time unless you have an indication of a permission error involving system files, which this poster does not."

     

    Nonetheless, as I stated, "it never harms to run disk utility and repair permissions when in Safe mode."
    True, repairing permissions not the panacea many believe it to be, but it does no harm and some users will be surprised at the permissions errors that do get picked up over time (excluding the numerous repeated ones that Apple says it is safe to ignore).

     

    Finally, I would think that a dyld error won't be harmed and wonder if it might even be helped by a safe boot as it removes dynamic loader shared caches at /var/db/dyld/

     

    I don't know if Safe Boot will help (I understand it is usually helpful in a bluescreen boot siuation) but it won't harm and if he finds he can launch Safari in safe mode, at least that is progress.

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