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Mail password won't "stick"

396 Views 1 Reply Latest reply: Apr 11, 2013 10:05 AM by BDAqua RSS
Grantman Level 1 Level 1 (60 points)
Currently Being Moderated
Mar 30, 2013 5:25 AM

Using OS 10.5.8 with Mail client 3.6, my password won't stick.  Browsing through numerous discussions I found what I thought was the answer:

 

- quit mail

- open keychain access

- search for that mail account (the incoming mail name ) kind will be "internet password"

- delete it

- open up mail

- type in that password one last time

 

Which I did.  I then  opened Mail, entered the password again, and everything downloaded fine.  Not five minutes later the icon started bouncing in the dock and there was the window again asking for the password.

 

This frustrates the dickens out of me.  Any advice would be greatly appreciated.

MacBook, Mac OS X (10.5.8), 1 GB Memory
  • BDAqua Level 10 Level 10 (114,670 points)
    Currently Being Moderated
    Apr 11, 2013 10:05 AM (in response to Grantman)

    Hello,

     

    Is there more than one entry for that account in Keychain Access?

     

    I mean there should be 2, one for incoming & one for outgoing.

     

    The Password rejection can confuse people since it's a catch all meaning...

     

    This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.

     

    If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.

     

    The receiving email ports are:

     

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP-SSL is port 995

    Outgoing ports are...

    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

     

    Is it gMail maybe?

     

    Gmail send but not receive...

     

    Here are two steps that have come in handy in related situations

     

    1) login to gmail on your computer or device via a web browser

     

    2) once logged in successfully, go to this URL to unlock:

     

    https://www.google.com/accounts/DisplayUnlockCaptch

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