itsTiffanny
Level 1 (2 points)

Q: iTunes will not let me sync apps to my iPhone because it says I am not authorized on this computer, however my account is authorized!?

When I try syncing my apps onto my phone I get the message:" The app(s)  were not installed on the iPhone because you are not authorized for it on this computer. To authorize this computer for items purchased from the iTunes storem, choose Store > Authorize this computer. "

 

 

So I went ahead and did what the message said and this is the message I get after I try to authorize: " this computer is already authorized. Including this one, you have authorized one computer of your available 5."

 

 

So its telling me to authorize my account on this computer but yet its already authorized! I'm really fustrated. I just updated my computer software and the iphone soft ware, so maybe this is a bug in the new software?

 

Can someone please help me, cause this is really fustrating!

 

I've restarted itunes, I've restarted my phone, and I have restarted my computer and I still get the same problem!

iPhone 4, iOS 5

Posted on Oct 14, 2011 9:09 PM

by itsTiffanny,Solvedanswer
itsTiffanny itsTiffanny
Level 1 (2 points)
A:

Okay so I realized that all the apps I had on my computer were under my boyfriends apple ID. I decided to change my phone to my own ID... not knowing that I would not be able to sync the apps that were under my boyfriends ID, back to my ID. Therefore I had to delete all the apps and redownload them back to my own ID and then was able to sync my phone normally.

 

It did take along time to redownload all my apps back so maybe there is another way for other people with the same problem?

 

Another bad thing about me having to delete all the apps under my boyfriend ID... was that I lost all the apps that were not free

 

Hope someone finds a better solution but this is what I did to make it work.

Posted on Oct 17, 2011 9:56 PM

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Q: iTunes will not let me sync apps to my iPhone because it says I am not authorized on this computer, however my account is authoriz ... more

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  • by somethingswedish,

    somethingswedish somethingswedish Jul 7, 2012 8:31 PM in response to nscollins
    Level 1 (0 points)
    Jul 7, 2012 8:31 PM in response to nscollins

    Hi,

     

    this worked for me when I got the same error trying to sync tv shows from iTunes to my ipod touch:

     

    I  went into my Harddrive -> Music -> TV shows and renamed all .m4v files to .mp4 files -> synced again and then they were all there. Worked like a charm.

     

    The original post I found said to do this:

     

    1. Remove the digital content from iTunes (but keep the files)  -->> I didn't remove anything though, I just renamed them and then they synced the next time

    2. Rename all .m4v files to .mp4 files

    3. Add the files back to iTunes

     

    Good luck!

  • by Mpjltd,

    Mpjltd Mpjltd Jul 21, 2012 11:09 AM in response to itsTiffanny
    Level 1 (0 points)
    Jul 21, 2012 11:09 AM in response to itsTiffanny

    Same Problem here...

    New installation of windows7 32bit, new Installation of iTunes newest version....

    iTunes sign in with my appleid xxxx@web.de > computer activated

    Downloaded all purchased apps to pc.

     

    Connected my iPhone to iTunes , sync app, computer need to be activated....

     

    Same apps on iPhone as on pc, all solution suggested here and found trough google not working ....

     

    Does anybody can help me please ?

  • by darrenfromoakland,

    darrenfromoakland darrenfromoakland Oct 27, 2012 7:55 AM in response to itsTiffanny
    Level 1 (0 points)
    Oct 27, 2012 7:55 AM in response to itsTiffanny

    I have had this problem and I'm not sure if it's exactly the same but Apple needs to fix it because it's extremely annoying and very difficult to solve.

     

    Here is the message I got today when trying to synch my iPhone:

    "The app "Mines Free" was not installed on the iPhone <my Device Name> becasue you are not authorized for it on this computer. To authorize this computer for items purchased from the iTunes store, choose Store > Authorize This Computer."

     

    Well, guess what... this has NOTHING to do with the authorization of my computer or phone device. It's simply that the app with this name is no longer on the iTunes store. I guess the developer of the game must have deleted it or renamed it or something.

     

    This has happened to me before with another app, and I even called Apple and nobody could help me. I figured it out myself.

     

    Apple, please change this message to "This app is no longer in iTunes" or something similar, so we all don't think our devices and computers have authorization problems!!!!

     

    thanks.

  • by Tkno.gma,

    Tkno.gma Tkno.gma Oct 27, 2012 9:01 AM in response to itsTiffanny
    Level 1 (0 points)
    Oct 27, 2012 9:01 AM in response to itsTiffanny

    I had this problem too.  Turns out tha problem was because I had more than one Apple ID.  When I signed in through the other ID everything synced just fine.  I have since quit using the secondary ID (which was only created accidentally anyway!) and have not had any more problems.

  • by iSmile76,

    iSmile76 iSmile76 Dec 7, 2012 1:07 AM in response to itsTiffanny
    Level 1 (0 points)
    Dec 7, 2012 1:07 AM in response to itsTiffanny

    Well I had this problem too!

    If it says some apps(ex.Air Penguin) will got deleted if you don't authorise,then it's not iTunes' fault!

    Youhaveto delete the mentioned apps,and then everything will go back to normal but you won't have those apps any longer :// but this is the only option

  • by rwl1878,

    rwl1878 rwl1878 Dec 23, 2012 3:31 AM in response to Donna264
    Level 1 (0 points)
    Dec 23, 2012 3:31 AM in response to Donna264

    Had the same issue, solution for me was to check my Apple ID in settings on my iphone and it was different to one my iTunes. As soon as entered the username from my iPhone onto iTunes it synched fine.

  • by ProjectArchangel,

    ProjectArchangel ProjectArchangel Dec 25, 2012 4:02 PM in response to itsTiffanny
    Level 1 (15 points)
    Dec 25, 2012 4:02 PM in response to itsTiffanny

    I am having the same problem...

     

    HOME SHARING>on

    AUTHORIZE COMPUTER>authorized

     

    ...can import everything except Apps...have been at this for a couple hours now...

     

    C'mon Apple! This is ridiculous!

  • by ProjectArchangel,

    ProjectArchangel ProjectArchangel Dec 30, 2012 4:25 PM in response to ProjectArchangel
    Level 1 (15 points)
    Dec 30, 2012 4:25 PM in response to ProjectArchangel

    Well....

    At the risk of sounding foolish, it started working about an hour after I posted this...who knows why...

     

    All I can say is this is a VERY nice feature!

  • by techgeek ,

    techgeek techgeek Jan 9, 2013 4:28 PM in response to itsTiffanny
    Level 1 (0 points)
    Jan 9, 2013 4:28 PM in response to itsTiffanny

    I have a probem after i change it.After I double click on the app icon, it shows a user name and password, I change that to mine. But, when I do this, it says right after "This computer is already authorized" and when i click on the same app, the user changes back to the other one which is not mine.. Can someone please help mee???

  • by jhu55555,

    jhu55555 jhu55555 Feb 26, 2013 11:20 PM in response to itsTiffanny
    Level 1 (0 points)
    Feb 26, 2013 11:20 PM in response to itsTiffanny

    So I just fixed my problem - unfortunately it requires the old Apple ID you used to make all the purchases...

     

    When I plugged my iPhone 5 for the first time into my new Macbook Pro (running on OS X 10.8.2), i was asked to authorize. I used my new Apple ID, i decided I needed my own apple id because my familys phones were all tied together under our old ID and we were all losing our contacts and information.

     

    It authorized under my new one. Then my phone actually began syncing, and I was told that "This computer is no longer authorized for apps that are installed on the iPhone..." then something prompted me to sync again.

     

    In that form I used the old ID i used to buy my music and apps. I had to deauthorize my old laptop because you can only authorize 5 computers with the same ID.

     

    Now my phone is syncing!

  • by K I M B A K A T,

    K I M B A K A T K I M B A K A T Mar 30, 2013 10:51 AM in response to jhu55555
    Level 1 (9 points)
    Mar 30, 2013 10:51 AM in response to jhu55555

    Same problem..but here is what I did which worked for me.

     

    In this ORDER

     

    • Disconnect iPhone
    • Deauthorized computer in iTunes.
    • Signed out of App Store
    • Signed out of iTunes
    • Quit iTunes
    • Delete your iTunes preference file (User/Libarary/Preferences/com.apple.iTunes.plist)
    • Open iTunes
    • Connect iPhone
    • Do a backup of iPhone to your Hard drive (this maybe not necessary but for what I needed I did it)
    • Sync

     

    No problems after that about asking me to authorize apps.

     

    Also. I've decided to just purchase apps on my phone only sync back to the computer. So I can basically stay logged out of itunes since I never buy any content from them anyway except apps. I just don't think Apple has done enough to stop these glitchy problems. I never know what is syncing now with what and in what direction.

     

    NOTE: do not assume any cloud sync is a backup..it's only syncing to a cloud. If something goes wrong..it goes wrong everywhere instantaneously.  There is no place in the cloud to ask.."please restore my addresses, notes or apps from this particular date".  A REAL backup is that....a backup on another drive somewhere else out of Apple's hands.

  • by geoffreys11,

    geoffreys11 geoffreys11 Mar 31, 2013 11:27 AM in response to K I M B A K A T
    Level 1 (0 points)
    Mar 31, 2013 11:27 AM in response to K I M B A K A T

    I don't have the iTunes preference file.  Any suggestions...?

     

    I'm desperate to get things back up and running.

  • by Chris CA,

    Chris CA Chris CA Mar 31, 2013 9:34 PM in response to geoffreys11
    Level 9 (79,584 points)
    iPhone
    Mar 31, 2013 9:34 PM in response to geoffreys11

    geoffreys11 wrote:

     

    I don't have the iTunes preference file.

    You do.

    Got Finder.

    Hold Option and go to menu Go > LIbrary.

    Go to Preferences and look for com.apple.iTunes.plist

  • by mastera_10,

    mastera_10 mastera_10 Apr 21, 2013 1:23 AM in response to geoffreys11
    Level 1 (0 points)
    Apr 21, 2013 1:23 AM in response to geoffreys11

    it is      ~/Library/Preferences/

  • by PatriceB,

    PatriceB PatriceB Apr 22, 2013 12:37 PM in response to itsTiffanny
    Level 1 (0 points)
    Apr 22, 2013 12:37 PM in response to itsTiffanny

    I tried his solution :

     

    http://www.jasonhartman.net/2012/02/itunes-this-computer-is-no-longer.html

     

    I might add that i had to remove the app from my iOs device and from my computer. Then i redownloaded the apps on my computer, synced to my iOs device.

     

    Finally i had to authorize once again my computer, and it worked.

    But it's a very painful process.

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