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imessage/facetime - not working, i've done everything!

717 Views 6 Replies Latest reply: Mar 31, 2013 7:50 AM by kiwirock30 RSS
kiwirock30 Calculating status...
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Mar 31, 2013 3:27 AM

4th gen, IOS 6.1.3.


I've setup imessage and facetime correctly, WiFi works perfect, I've signed in and both my email is active for imessage etc... It won't sent imessages or facetime gives up trying to connect.


It's not my router, it's not blocking port 5223 outbound, I've even tried mapping inbound. I've signed out multiple times in imessage then re-signed in and made sure email address used is correct on setup.


I've even powered it off, and tried switching imessages off/on still no luck.


I've signed in to Apple and changed my country then back again then signed the ipod out and back in, still no **** progress.


My friends imessage on her iphone 4 with ios 6.1.3 works flawless and I helped set it up, I've done nothing different with my ipod touch and it just won't send, it hangs just before the send progress bar ends then eventually says not delivered, GRRRRRR.


What am I missing? I'm an IT tech, I've done everything I can think of. Not even upgrading to 6.1.3 has fixed it, it wouldn't work on the previous 6 either.


I can use Skype and everthing else fine. My DNS works flawless, my Wi-Fi works flawless, it signs in fine and shows my email address setup correct, what's the problem?

iPhone 4, iOS 5.1
  • lllaass Level 10 Level 10 (135,340 points)

    Can anybody message you?

    Have you tried when connected to another network?

    Have you tried signing out of Settigs>FaceTime and signing in again?

    have you looked here:

    iOS: Troubleshooting Messages

  • lllaass Level 10 Level 10 (135,340 points)

    All that is left:

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.


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