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Problems with the delivery of my ipod

210 Views 1 Reply Latest reply: Mar 31, 2013 6:57 AM by KarenSelena RSS
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Mar 29, 2013 5:19 PM

On Jan 29, 2013 I took mi ipod nano 6th generation to an Apple Store here in my city, Valencia, Venezuela since I had some issues with the bottom home. They told me it was on warranty and they sent an order to Apple in Miami to replace my ipod for a new one. The person in the store told me it would take at least 3 weeks for the ipod to arrive to the local store in my country, but it's been 2 months today since I left the ipod there. I've gone twice to the store and they've told me there's no way to know if Apple already sent the product. At least, I checked with serial number that the ipod was already replaced. But how do I know what is the status of my order? I mean, how do I know if Apple sent the product and when??? Hope you can help me. Thanks

iPod nano, Other OS


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