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All replies
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Helpful answers
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Mar 30, 2013 12:31 PM in response to subseasniperby subseasniper,From memory the items on the log in were dropbox, monitor, epson low ink reminder and something else. i have disabled and hidden these items.
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Mar 30, 2013 1:53 PM in response to subseasniperby léonie,From memory the items on the log in were dropbox, monitor, epson low ink reminder and something else. i have disabled and hidden these items.
It might help to know, what exactly you have installed, that is not a standard Mac program.
There is a neat little tool (an AppleScript) called "EtreCheck" that will list all kernel extensions and other installations, that are known as potentially problematic. The tool is free, you can download it here:
http://mac.softpedia.com/get/System-Utilities/EtreCheck.shtml
Just download it, run it from your main account, and if it turns up something unexpected, post it here.
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Mar 30, 2013 2:12 PM in response to subseasniperby Frank Caggiano,HAve you seen this Crashes on Mac OS from Nik?
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Mar 31, 2013 7:16 AM in response to Frank Caggianoby subseasniper,Hey, ran etrecheck and got the following
Hardware Information:
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Startup Items:
ProTec6b - Path: /Library/StartupItems/ProTec6b
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:12
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 319.21 GB (61.04 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt Version: 0.0.74
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist
Problem System Launch Agents:
[failed] com.apple.mrt.uiagent.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.leapfrog.connect.shell.plist
[loaded] com.microsoft.office.licensing.helper.plist
[loaded] com.rim.BBDaemon.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.google.keystone.agent.plist
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[failed] com.apple.CSConfigDotMacCert-brian.hamil...plist
[loaded] com.divx.agent.postinstall.plist
User Login Items:
None
3rd Party Preference Panes:
Flash Player
Growl
Internet Plug-ins:
AmazonMP3DownloaderPlugin101749.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
19% firefox
7% WindowServer
4% plugin-container
3% hidd
2% EtreCheck
0% BBLaunchAgent
0% loginwindow
0% fontd
0% ps
0% coreservicesd
Top Processes by Memory:
283 MB firefox
123 MB plugin-container
106 MB mds
82 MB Finder
53 MB RimAlbumArtDaemon
53 MB SystemUIServer
52 MB WindowServer
41 MB Dock
41 MB loginwindow
41 MB EtreCheck
I am literally pulling my hair out here so any help is gratefully appreciated.
Thanks.
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Mar 31, 2013 7:22 AM in response to subseasniperby Frank Caggiano,But did you look at the link I posted?
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Mar 31, 2013 7:52 AM in response to Frank Caggianoby subseasniper,Frank,
I sure did, this was the first fix Nik suggested to me. They seem to have gone silent, think they are giving up on this one.
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Mar 31, 2013 8:14 AM in response to subseasniperby Frank Caggiano,OK figured but just checking.
It's a bit of a bad day today won;t be on all that much. If I can think of anything else for you to try I'll try to get on latter.
regards
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Mar 31, 2013 8:47 AM in response to subseasniperby léonie,I sure did, this was the first fix Nik suggested to me.
EtreCheck would show duplicate fonts, if there were duplicate fonts.
If I look at the list of lunch items that you have installed, my first suspect would be
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
What is it that you have installed from "rim" software? BBAbumArt Cacher? Is the program that is launching these launch agents a Mt. Lion compatible version?
Added: I think BBAlbumArtCacher is launched by the Blackberry Desktop. Is that a recent install? If yes, do you still have the installer disk with the uninstaller, so that you could try to remove for a check?
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Mar 31, 2013 9:02 AM in response to léonieby subseasniper,Hi, I do have a blackberry phone but don't think there are any specific programmes installed for it.
Can't find them anyway, would this mean something that auto-installed when I connected my blackberry to my computer via USB?
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Mar 31, 2013 9:05 AM in response to subseasniperby subseasniper,Hi, found this
BBDaemon
BBLaunchAgent
BlackBerry Device Manager
BlackBerry Device Manager2
BlackBerryMobileMediaServer
RimAlbumArtDaemon
Type your BlackBerry password
Could this be it?
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Mar 31, 2013 9:14 AM in response to subseasniperby subseasniper,Okay, deleted the above files and ran etrecheck again
Hardware Information:
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Startup Items:
ProTec6b - Path: /Library/StartupItems/ProTec6b
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:3
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 319.21 GB (60.52 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
FireWire Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt Version: 0.0.74
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist
Problem System Launch Agents:
[failed] com.apple.mrt.uiagent.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.leapfrog.connect.shell.plist
[loaded] com.microsoft.office.licensing.helper.plist
[failed] com.rim.BBDaemon.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.google.keystone.agent.plist
[failed] com.rim.BBAlbumArtCacher.plist
[failed] com.rim.BBLaunchAgent.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[failed] com.apple.CSConfigDotMacCert-brian.hamil...plist
[loaded] com.divx.agent.postinstall.plist
User Login Items:
None
3rd Party Preference Panes:
Flash Player
Growl
Internet Plug-ins:
AmazonMP3DownloaderPlugin101749.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
3% EtreCheck
3% WindowServer
1% fontd
0% mds
0% Finder
0% ManagedClient
0% opendirectoryd
Top Processes by Memory:
82 MB Finder
66 MB ReportCrash
57 MB mds
53 MB SystemUIServer
53 MB quicklookd
49 MB WindowServer
49 MB Dock
41 MB loginwindow
41 MB EtreCheck
37 MB com.apple.dock.extra
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Mar 31, 2013 9:39 AM in response to subseasniperby léonie,Since you removed files from the libraries, restart your computer, if you have not done so.
Open a Terminal window and type:
launchctl unload -w /Library/LaunchAgents/com.rim.BBAlbumArtCacher.plist
launchctl unload -w /Library/LaunchAgents/com.rim.BBLaunchAgent.plist
That should remove the Launch agents, that I still see.
Then restart the system again and see, if this will help Viveza.
But try to google for documentation for your Blackberry. There must have been an installer running, that installed the Desktop software. And the media containing the installer must also have an uninstaller. If the installed software should be really problematic, there is probably an updated version available by now. You will want to be able to sync your phone.
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Mar 31, 2013 10:15 AM in response to léonieby subseasniper,Tried the terminal entry as suggested, viveza still causing aperture to crash. Here is etrecheck
Hardware Information:
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
Startup Items:
ProTec6b - Path: /Library/StartupItems/ProTec6b
System Software:
Mac OS X 10.7.5 (11G63) - Uptime: 0 days 0:11
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 319.21 GB (60.51 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt Version: 0.0.74
Problem System Launch Daemons:
[not loaded] ftp-proxy.plist
Problem System Launch Agents:
[failed] com.apple.mrt.uiagent.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.leapfrog.connect.shell.plist
[loaded] com.microsoft.office.licensing.helper.plist
[failed] com.rim.BBDaemon.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.divx.dms.agent.plist
[loaded] com.divx.update.agent.plist
[loaded] com.google.keystone.agent.plist
[not loaded] com.rim.BBAlbumArtCacher.plist
[failed] com.rim.BBLaunchAgent.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[failed] com.apple.CSConfigDotMacCert-brian.hamil...plist
[loaded] com.divx.agent.postinstall.plist
User Login Items:
None
3rd Party Preference Panes:
Flash Player
Growl
Internet Plug-ins:
AmazonMP3DownloaderPlugin101749.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
OVSHelper.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
3% WindowServer
2% loginwindow
2% EtreCheck
1% firefox
1% fontd
0% mds
0% coreservicesd
0% Finder
0% opendirectoryd
Top Processes by Memory:
274 MB firefox
86 MB Finder
57 MB mds
53 MB SystemUIServer
53 MB WindowServer
53 MB quicklookd
53 MB plugin-container
45 MB Dock
41 MB loginwindow
41 MB EtreCheck
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Mar 31, 2013 10:41 AM in response to subseasniperby léonie,Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt Version: 0.0.74
[failed] com.rim.BBDaemon.plist
[failed] com.rim.BBLaunchAgent.plist
There is still the BlackBerry kernel extension installed. It is probably installed in
in your System Library
Your MacintoshHD > System > Library > Extensions
And the Launch Agents are in
Your MacintoshHD > System > Library > LaunchAgents
Your MacintoshHD > System > Library > LaunchDaemons
But I have not much experience with uninstalling Kernel Extensions. It would be much safer to wait for Frank to come back to this thread.