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why does apple disconnect the chat rather than answer difficult questions?

333 Views 4 Replies Latest reply: Apr 1, 2013 7:39 AM by J.K. ROFLing RSS
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Mar 29, 2013 4:03 PM

I'm trying to get a recurring iOS6 problem corrected - the devices continually say "unable to connect to network" when trying to connect to WIFI and three consecutive chats have been disconnected by apple.

 

Is this because they don't want to solve the problem?

iPhone 5, iOS 6.1.3

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