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How to restore mail after M/c has been to hospital!!

401 Views 11 Replies Latest reply: Apr 3, 2013 11:32 AM by altv RSS
altv Level 1 Level 1 (35 points)
Currently Being Moderated
Apr 2, 2013 8:00 AM

Because of the myriad of problems I had with my iMAC, it had to go to be repaired and had a new HDD and Logic Board fitted. (No wonder the thing was so unstable from day 1!)

 

However, before it went away I backed the whole thing up with the Time Machine to a separate HDD. The machine is now back with me and I cannot see how to get the mail details, including messages and settings out of the backup, equally so I can't find all the contacts in the Contacts Book. I cannot see how to get in to the bowels of the backup to get these details. Can any one help?

 

Cheers

 

altv

iMac (21.5-inch Mid 2011), OS X Mountain Lion
  • Paul_31 Level 6 Level 6 (12,200 points)
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    Apr 2, 2013 8:08 AM (in response to altv)

    You probably need to restore your complete system from the Time Machine backup, which hopefully was up-to-date immediately before the Mac went in for repair:

    With the Time Machine drive connected boot into the Recovery HD (restart holding down Command+r) and restore from Time Machine backup.

    Details here from Pondini's Time Machine resource: http://pondini.org/TM/14.html

  • Paul_31 Level 6 Level 6 (12,200 points)
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    Apr 2, 2013 10:58 AM (in response to altv)

    OK, you should also be able to selectively restore stuff. For emails, with the Time Machine drive connected launch Mail on the Mac and then enter Time Machine and select a date where you know the emails you want should be. TM machine should then take you to that date and place in Mail, select the emails you want and click 'restore', They should then be brought back and placed in a folder in Mail on the Mac called something like 'from Time Machine' (or similar).

  • Eustace Mendis Level 7 Level 7 (24,595 points)
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    Apr 2, 2013 4:38 PM (in response to altv)

    • I cannot see how to get in to the bowels of the backup to get these details.

     

    You do have to be able to navigate through your back ups.

     

    1. Open the back up drive and look at it in column view. Navigation is easiest in column view

    Screen Shot 2013-04-02 at 7.28.52 PM.png

     

    Select a date, and keep navigating through the contents till you find what you want. Mailboxes are particularly obscure, so make sure you have the correct folder.

     

    1. emails. Go to Mail / File / Import Mailboxes. Select Apple Mail and navigate through the back up till you find the mailbox you want to import. Select it and click on Choose.

     

    2. Contacts - same procedure starting at Contacts / File / Import.

     

    3. You can also import Bookmarks - File / Import Bookmarks ...

     

    same for iPhoto, etc. etc.

     

    It is a painful process, but it does work.

  • Eustace Mendis Level 7 Level 7 (24,595 points)
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    Apr 3, 2013 4:02 AM (in response to altv)

    Mail folders are stored in the same relative location on the back up as on your boot drive. As indeed are everything else. Time machine creates a duplicate of your drive.

     

    First work out how to find mailboxes on your main hard drive. You can then repeat the navigation in the TM drive.

     

    Do this:

    Hold the option key down and click on the Go menu.

    Select Library - this is the User library - not the Library at the root level.

    In this Library look for a folder called Mail.

    All your mailboxes are in that folder - some a few levels down.

     

    And the mailboxes you want to import are in the same relative locations on the TM drive.

  • Eustace Mendis Level 7 Level 7 (24,595 points)
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    Apr 3, 2013 4:14 AM (in response to altv)

    Forgot that you also need to find contacts.

     

    It's in the same Library (user), in Application Support, in the folder called Address Book.

  • Eustace Mendis Level 7 Level 7 (24,595 points)
    Currently Being Moderated
    Apr 3, 2013 4:43 AM (in response to altv)

    Continuing my previous post, once you have found the Mail folder in your TM back up, instead of an import you can drag and drop that folder on to your main drive to the same relative location (in the User's library) to replace the one already there.

     

    Same with the Address Book.

     

    These actions will replace the current contents of Mail and Contacts with the saved version you drag over.

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