Currently Being ModeratedApr 6, 2013 11:41 AM (in response to paulcb)
Thanks Paul. Blunt, but to the point!
I snuck into my local store and managed to get an ad hoc appointment. Looks like I was just unlucky in that my original handset and the replacement had similar, but slightly different, problems. I have a 3rd handset now and, touch wood, all ship shape and Bristol fashion!
As ever, the guys in the store were tremendous.