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MacBook Pro Logic Board Failure

485301 Views 1,307 Replies Latest reply: Apr 19, 2014 7:22 AM by G309903 RSS Branched to a new discussion.
  • iwidesign Calculating status...
    Currently Being Moderated
    Apr 3, 2013 9:21 AM (in response to chusto)

    Take it to the Apple Store before it's too late. It will only get worst if it is indeed the logic board.

  • Bear grabber Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 3, 2013 2:36 PM (in response to chusto)

    I too live hours away from an Apple store, however, when my $2000.00 MBP became a doorstop and the alternative was to sell it on eBay for a fraction of that I took action.  This was 3 genious bar visits and when that didn't get satifaction I began my phone campaign until I found a simpathetic ear higher up the food chain.  I'm now using my MBP again with a logic board they installed in the Tennesee warehouse free of charge thank you Apple for doing the right thing.  This is a mid 2010 15" that failed at a year and a half.  Too much heat from doing video work I suspect.  I now have a fan controller to keep it cool.  The point I'm trying to make is you have to develop some kind of proof for them to take action with, that being genious bar visits.  It was a pain in the butt to be sure but a usefless $2000.00 MBP was a lot of motivation.   I was hopping mad I can tell you but dealt with the people with calm and good manners.  Meanness will get you nowhere.  They are not obligated to deal with you without a warrentee.  I'm hopeing for 2 more years which is pathetic in my view as I have 10 year old thinkpads and ancient toshibas that still function as well as the day I bought them.  Apple needs to come to terms with this logic board issue and start treating it's client base with the same level of commitment many of us have shown them over the years.  Defending their products and high prices over and over again becuase we love the OS and design.  That's all well and good until the product becomes un-usable and un-fixableb.  I will not buy another MBP though my wife's 13" has been fantasic for her but she doesn't do alot of video work.  BTW mine stopped booting up completely so all the stuff on the hard drive was lost to me.  I'm backing up all the time now onto external hard drives in case the other shoe falls.  Good luck. 

  • ds store Level 7 Level 7 (30,305 points)
    Currently Being Moderated
    Apr 3, 2013 3:26 PM (in response to Keith Walsh)

    What Apple doesn't tell people is the laptops need to have their cooling fins cleaned of dust about once a year or more often if one lives with animals or other sources of dust.

     

    So a lot of issues occur with failed machines because they are not exhausting the hot air out of the machine properly.

     

    Increasing speed of the fans doesn't help as the exit out of the machine is partially blocked by debris, thus that portion of the cooling is blocked.

     

    If one has AppleCare and is lucky, then the failure will occur within the three years, but usually not.

  • macssam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 3, 2013 4:52 PM (in response to iwidesign)

    Tim Cook's apology to Apple's Chinese customers

    why is nothing done here

  • Dr_Jezz Calculating status...
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    Apr 3, 2013 5:20 PM (in response to ds store)

    Check out the original point of this deseservedy long thread - it's about recognised broken parts, misdiagosis and Apple patently loosing the thread ... this is about long term (since the late 70's as a kid and then for ever since - I still have my Mac plus in its original box and many, many Macs since)  users being defrauded over the whole GPU issue around 2007-2008 - I just keep popping in to keep this on track, becuse I encouraged a whole lot of academic use in Apple's dark days when they gave a toss and now the only reason I keep coming in on this thread is to let these idiots know that they can't let it lie  (sp?).  As soon as I can get something that suits me better, I'm off.  In truth, academically I already am - my company had just ordered around 40 tablets - guess what?  As an academic on Apple since day 1 - lets just say they wre SAM sang.  Nuff said.

  • Csound1 Level 7 Level 7 (32,465 points)
    Currently Being Moderated
    Apr 4, 2013 7:37 AM (in response to macssam)

    macssam wrote:

     

    Tim Cook's apology to Apple's Chinese customers

    why is nothing done here

    Link please.

  • Csound1 Level 7 Level 7 (32,465 points)
    Currently Being Moderated
    Apr 4, 2013 7:37 AM (in response to Dr_Jezz)

    Dr_Jezz wrote:

     

    Check out the original point of this deseservedy long thread - it's about recognised broken parts, misdiagosis and Apple patently loosing the thread ... this is about long term (since the late 70's as a kid and then for ever since - I still have my Mac plus in its original box and many, many Macs since)  users being defrauded over the whole GPU issue around 2007-2008 - I just keep popping in to keep this on track, becuse I encouraged a whole lot of academic use in Apple's dark days when they gave a toss and now the only reason I keep coming in on this thread is to let these idiots know that they can't let it lie  (sp?).  As soon as I can get something that suits me better, I'm off.  In truth, academically I already am - my company had just ordered around 40 tablets - guess what?  As an academic on Apple since day 1 - lets just say they wre SAM sang.  Nuff said.

    It's not real clear but, who are you?

  • macssam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 5, 2013 2:12 AM (in response to Csound1)

    use your search engines

  • Csound1 Level 7 Level 7 (32,465 points)
    Currently Being Moderated
    Apr 5, 2013 5:57 AM (in response to macssam)

    macssam wrote:

     

    use your search engines

    Another one? Trolls day out is it?

  • macssam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 5, 2013 1:50 PM (in response to Csound1)

    I  had replied to this post of yours: " Link please"

     

    answer: use your search engines

    links might expire or be deleted

     

    no reason to be rude ...

  • Csound1 Level 7 Level 7 (32,465 points)
    Currently Being Moderated
    Apr 5, 2013 1:49 PM (in response to macssam)

    So you can't post any attribution for your post, I thought that would be the case.

  • ocbizlaw Level 1 Level 1 (5 points)
    Currently Being Moderated
    Apr 5, 2013 2:04 PM (in response to Csound1)

    Here you go:  http://news.yahoo.com/complete-translation-apple-ceo-tim-cook-apology-customers- 233833922.html

     

    This is exactly why I don't go to the Genius Bar anymore. The Apple employees who will stand there and tell you to your face that they have never heard of or experienced failure reported on scores of boards in thousands of posts with millions of views are definitely NOT "the droids I'm looking for."  I get all work done, including AppleCare warranty work, at authorized but otherwise unafiliated apple repair facilities at which I can have a thoughtful, intelligent, ACCURATE discussion about the nature of the problem, the manner of repair and wether replacement parts will be identical to the original defective part. That is the kind of customer service should, but refuses to, provide. I remember when Jobs left before and the trash Apple produced during that time. I see a repition of those dark ages and am likely headed away from apple in our next planned hardware replacement phase. I can handle a manufacturing or design defect if service is handled honestly and promptly. I cannot handle Apple denying the existence of a problem that virtually everyone knows exists as if Apples customers are crazy to complain.

  • Csound1 Level 7 Level 7 (32,465 points)
    Currently Being Moderated
    Apr 5, 2013 2:09 PM (in response to ocbizlaw)

    ocbizlaw wrote:

     

    Here you go:  http://news.yahoo.com/complete-translation-apple-ceo-tim-cook-apology-customers- 233833922.html

     

    This is exactly why I don't go to the Genius Bar anymore. The Apple employees who will stand there and tell you to your face that they have never heard of or experienced failure

    I have not said they do not fail, the issue is whether they should be replaced for free. Can you not understand what I wrote?

  • TBMC Calculating status...
    Currently Being Moderated
    Apr 6, 2013 9:32 AM (in response to Bear grabber)

    Yee-hah !

     

    My 2007 MBP has risen from the dead.

    It originally died at the end of 2009 after 2 years of use .... usual symptoms spoken of by thousands of people on these forum(s), the run-around with apple and apple techs ...... no need for me to re-hash.

     

    The other day I stumbled across some sites talking about baking your logic board to resurrect it.

    I laughed at first, but then saw just how many people had tried it and reported success.

    I thought 'what the heck', I still had mine stashed in the drawer, long since forgotten. It hadn't seen the light of day in 3 years !

    Plugged it in to make sure it was still screwed .... yes indeed it was.

     

    Then followed the instructions online to take out the logic board,

    http://russell.heistuman.com/2010/04/27/cooking-the-books-or-baking-my-macbook-p ro-logic-board/

    Baked it in the oven @ 180-190C for 7m:30s

    Put the laptop back together, held my breath and pressed the power button....

     

    That startup 'DONG' sound rang out loud and proud   .......  It's Alive !!!

     

    So, for those with a busted lump of yesteryear MBP stashed in a drawer, and absolutely nothing to lose, dare to join the ever growing list of folks finding success in baking their apples in the oven.

     

    To the skeptics, keep your comments to yourself....hey, it works !

    To those who wonder why someone would even bother with a 5-6 year old machine ...... sod off and don't spoil my enjoyment.

    To the desperates (or just curious), give it a go... it worked for me. I hope you too find success in this seemingly bizarre practise.

     

  • poikkeus1 Level 3 Level 3 (955 points)
    Currently Being Moderated
    Apr 6, 2013 10:06 AM (in response to TBMC)

    Great news on your fix! On some 2007-8 MBPs, the solder weakened over time, causing an above-average occurence of logic/graphics board failures. This blog explains the issue, and how users can fix it:

     

    http://logicboardmac.blogspot.com

     

    Just to let you know, solder reflow fixes aren't permanent, so keep your temperature down to improve your machine's longeivity.

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