12 Replies Latest reply: Apr 6, 2013 3:17 PM by alimagoo
alimagoo Level 1 Level 1 (0 points)

Hello.. I am geting mail from two or three companies to  whom i have politely requested that they remoe my e mail address from their database .(fat chance)

 

i want to set my mail program to filter out mails from these two or three ( maybe more in future) e mail addresses.

 

i have tried to be diligent to see if the question has been asked before.

 

i found this

response on one

 

  1. Choose Mail > Preferences, and then click Junk Mail.
  2. Specify which actions Mail should perform when junk mail arrives.
    • When you want to verify what Mail is identifying as junk mail, select the “Mark as junk mail, but leave it in my Inbox” checkbox.
    • When you are sure the filter is accurately identifying junk mail, select the “Move it to the Junk mailbox” checkbox.
    • ********** To set up other actions, select the “Perform custom actions” checkbox, and then click the Advanced button. In the pane that appears, click Add to add conditions and actions. To remove a condition or action, click Remove (-).

      Note: To use the junk mail database when identifying junk mail, make sure “Message is Junk Mail” is one of the conditions (it’s specified by default). Otherwise, Mail uses only the conditions listed to identify junk mail.

 

in this area, is there a place when i click perform custom actions and then click on advanced button and in the condition or action, add somehow, to place these e mail addresses on the junk database..

 

 

is there any other way to put specific e mail addresses in some kind of junk alert database for the mail program.

 



MacBook Pro, Mac OS X (10.7.5)
  • 1. Re: configuring mail to detect spam
    gail from maine Level 6 Level 6 (11,545 points)

    Hi alimagoo,

     

    Do you have a "Rules" option in your Mail preferences? (Sorry, I'm running Mountain Lion, so not sure the Mail options would be the same....):

     

    Screen Shot 2013-04-03 at 6.23.10 PM.png

    If you do, that's where you would set up the filter for the various spammers. Use the "+" to add each individual rule.

     

    Hope this helps!

     

    Cheers,

     

    GB

  • 2. Re: configuring mail to detect spam
    Jeffrey Jones2 Level 6 Level 6 (8,510 points)

    Gail's answer is correct for any version of Mail. Here is an added tip: Open one of the offending messages before when you go into preferences. The From: address (or any other criteria you select) will be pre-filled with information from the open message.

  • 3. Re: configuring mail to detect spam
    gail from maine Level 6 Level 6 (11,545 points)

    Thanks for the confirmation Jeffrey! I just wasn't sure about that, so glad to know for future reference!

     

    Cheers,

     

    GB

  • 4. Re: configuring mail to detect spam
    alimagoo Level 1 Level 1 (0 points)

    sorry, folks.. i am very dense when it comes to these things.

     

    i found rules.. but it is in a different place in "preferences" from" junk."

     

    maybe that does not matter.

     

    but when , after clicking on "rules",

    the 'rules pane comes up, and i see a + sign, do i click the plus sign and then

    in the criteria, add the offending e mail address under 'contains'..

     

    what if there is more than one e mail address which i want rules to deal with?  I guess i would click the plus + sign again and do each one seperately?

     

    and 'move to trash' as "action taken".?

    does this happen automatically every time mail receives a message which i have listed under rules action taken move to trash.?

     

    This may seem like i am rather an idiot, but i find that i have to double check everything and not take anything for granted...when it comes to using computers.

     

    thank you for your patience, y'all.

     

    I will try Jeffreys trick also

     

    i was so diligent in removing the offending trash when I received it, that i have to wait until tomorrow to try all of this.

    but i wanted to get the complete instructions now.

     

    i will mark that both answers helped me..thank you

    ali

  • 5. Re: configuring mail to detect spam
    gail from maine Level 6 Level 6 (11,545 points)

    Hi ali,

     

    OK, so Rules is separate from Junk. Junk is not the issue here, Rules are....

     

    Steps:

     

    As Jeffrey indicated, first select one of the offending emails, then go into Preferences

     

    1. Select the Rules option

    2. Select "Add Rule"

    3. Give whatever description you'd like for the first offender

    4. Leave the first box as If "ANY" of the following conditions are met

    5. In the next dropdown, select "FROM"

    6. Leave the next dropdown as "CONTAINS"

    7. Because you had the first offender selected, their email address should appear in the next dropown - confirm it is what you want

    8. Under "Perform the following actions" select "MOVE" in the first dropdown

    9. For the last dropdown, select whatever mailbox you want the offender's email to be moved to - Junk, Trash, whatever you'd like....

    10. Click OK - rule added

     

    Repeat all of these steps (including selecting the next offender's email first) until you have set up all of the rules you need.

     

    Cheers,

     

    GB

  • 6. Re: configuring mail to detect spam
    gail from maine Level 6 Level 6 (11,545 points)

    P.S. - yes, once you set up the rule, then any time you receive an email from one of the emails listed in your rules, it will go directly to the mailbox you indicated (Junk, Trash, etc.). Sorry - didn't see that question!

     

    Cheers,

     

    GB

  • 7. Re: configuring mail to detect spam
    alimagoo Level 1 Level 1 (0 points)

    WHOOPEE !! THANK YOU BOTH !!

    (shouting)

    you Gail for your detailed response..(should be still shouting but too hard to read)

     

    I just needed a 'that is correct' response to my post..but you made EVERYTHING so black and white and perfect thank you !

     

    Thank you for the PS also and than you, Jeffrey for the tips also.

     

    Take care both of you,

     

    You are a sweetie, Gail.

     

    Thanks again,

     

    Ali

  • 8. Re: configuring mail to detect spam
    alimagoo Level 1 Level 1 (0 points)

    Two small problems.

     

    I did not put'this helped me' under my posts but it ended up Therre!

     

    Also, I should have written, "thank you ,Gail' in my post, but I guess that went understood.

     

    Sorry about all the this helped mes..even if I was not responsible for putting them there,

    My posts were not helpful at all

     

    Ali

  • 9. Re: configuring mail to detect spam
    gail from maine Level 6 Level 6 (11,545 points)

    You are most welcome ali! And you are funny too!

     

    Thank YOU for your very gracious response. And BTW - I don't see that you did mark any of your own posts as "This Helped Me".....

     

    You can still mark Jeffery's that way if you want, though!

     

    Cheers, and have a most lovely evening!

     

    GB

  • 10. Re: configuring mail to detect spam
    alimagoo Level 1 Level 1 (0 points)

    Wahhhhhh...

     

    It did not work!!

     

    I am still getting mail from all the e mail addresses I made rules to put into trash.

     

    Any other suggestions?

     

    Should I post a new question.

     

    I thought I had better post it here Incase someone else was looking for the solution to a problem the same as mine

     

    That is

     

    TRYING to eliminate mail from certain e mail addresses.

     

    Until I go nuts, I remain,

    Ali

  • 11. Re: configuring mail to detect spam
    gail from maine Level 6 Level 6 (11,545 points)

    Hi Ali,

     

    You don't, by any chance, have "Filter junk mail before applying my rules" checked on the Junk options in the Mail Preferences, do you (at the very bottom)? If you do, uncheck it!:

     

    Screen Shot 2013-04-06 at 5.52.08 PM.png

    If you do, then that is probably the culprit (fingers crossed that you do have it checked!)

     

    Let me know!

     

    Cheers,

     

    GB

  • 12. Re: configuring mail to detect spam
    alimagoo Level 1 Level 1 (0 points)

    Hi again, Gail! and thank you for your continued attention to this stupid thing.

     

    no..i do not have 'filter junk mail before applying my rules." checked.

     

    (sigh)..

     

    but maybe with the junk part of preferences, we can get closer to solving this problem.

     

    actually, mail does not recognize these particular e mails as junk...i wish i COULD get mail to perceive ( does mail 'perceive"?) these as junk.

     

    i might go to the place under junk mail in preferences ( thank you for the screen shot)

    and try " click advanced to configure"  although I am not exactly sure how to configure anything..

     

    once again, mail does not recognise these e mails as junk.. not sure why not..

     

    thanks again.

    (still scratching head and wondering why what we have done thus far is not working).

     

    ali