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just synced libary  songs gone

511 Views 6 Replies Latest reply: Apr 3, 2013 7:23 PM by Dave Rathbun RSS
beth fromappleton Calculating status...
Currently Being Moderated
Aug 15, 2011 5:08 PM

Help! Where is my songs?

iPod touch
  • lllaass Level 10 Level 10 (135,120 points)
    Currently Being Moderated
    Aug 15, 2011 5:14 PM (in response to beth fromappleton)

    Was this the computer you last synced with?

    Need more information/history.

  • Dave Rathbun Level 1 Level 1 (50 points)
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    Apr 3, 2013 10:32 AM (in response to beth fromappleton)

    You might want to read this:

     

    https://discussions.apple.com/message/8980037#8980037

     

    It's long but details a similar problem that a lot of people are having. For me, specifically, it's the act of syncing to my iPod that triggers the songs being deleted.

  • turingtest2 Level 8 Level 8 (43,910 points)
    Currently Being Moderated
    Apr 3, 2013 5:07 PM (in response to beth fromappleton)

    Empty/corrupt library after upgrade/crash

    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping.  Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.

     

    In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.

     

    RestorePrevious.png

     

    Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.

     

    If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.

     

    When you get it all working make a backup!

     

    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.

     

    I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.

     

    tt2

  • lllaass Level 10 Level 10 (135,120 points)
    Currently Being Moderated
    Apr 3, 2013 5:09 PM (in response to turingtest2)

    turingtest2 and Dave Rathbun

    did you notice the original post is two years old?

  • turingtest2 Level 8 Level 8 (43,910 points)
    Currently Being Moderated
    Apr 3, 2013 5:15 PM (in response to lllaass)

    Oops...

     

    tt2

  • Dave Rathbun Level 1 Level 1 (50 points)
    Currently Being Moderated
    Apr 3, 2013 7:23 PM (in response to lllaass)

    No, I didn't. It came up on the side panel as a "related question" to the topic that I linked to. Sorry about that...

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