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Why does Cmd+\ stop working?

507 Views 2 Replies Latest reply: Apr 4, 2013 7:18 AM by Mark Anderson5 RSS
Mark Anderson5 Calculating status...
Currently Being Moderated
Apr 3, 2013 10:33 AM

I've been having trouble where a keyboard shortcut in an app - Cmd+\ - gets not response. Or rather it does work on first booting but at some point it stops working. The first thought was another app was grabbing the shortcut association, but I can't find any sign of that.


By chance, with the keyboard viewer left open, I noticed that on initial boot the viewer registers both the Cmd and \ keypresses. When the shortcut stops working, the viewer shows - for the same keypress combo - that only the Cmd key is registered as down in the viewer. Interesting!


This is happening on a Sping 2011 unibody MacBookPro (v8,2, Core i7 2.2GHz, 8 Gb RAM, not under heavy load). I have an external extended keyboard (for numberpad use) usually attached via the USB port on an external Apple 27" display. Anyway, the change in key registration is the same in the keyboard viewer whether I use the external keyboard (also if plugged directly into the MBP's USB  port) or the MacBook Pro's own keypad.


Uaccessibility settings were mooted as a cause. Checking, I've  'enable access for assitive devices' and screen zoom set 'on'. Disabling either/both of these has no effect.


Both Cmd and \ keys work fine on their own.


Might this be a hardware fault or am I somehow triggering some obscure setting.

MacBook Pro (15-inch Early 2011), Mac OS X (10.6.8)
  • BobHarris Level 6 Level 6 (12,510 points)
    Currently Being Moderated
    Apr 3, 2013 2:03 PM (in response to Mark Anderson5)

    What is command+\ suppose to do?


    On my system it is associated with 1Password, but that is a 3rd party app that grabs command+\


    What do you expect it to do?  That might help identify what is interfering.


    NOTE:  If command+\ is suppose to be a standard Mac OS X shortcut, then what happens when you boot in Safe Mode (boot holding the Shift key, and 3rd party drivers and extensions will not load).  Of course if command+\ is not standard Mac OS X shortcut, but is associated with your own 3rd party app, then Safe mode may disable that


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