Q: Will apple replace my iPod touch cause I dropped it 3ft up in an otterbox case and my iPod broke on the screen and corner will the ... Will apple replace my iPod touch cause I dropped it 3ft up in an otterbox case and my iPod broke on the screen and corner will they replace it??? HELP!! more
-
All replies
-
Helpful answers
-
Apr 4, 2013 5:10 PM in response to Rileeohara12by lllaass,Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. Accidental damage like from dropping is not covered by the warranty.
-
Apr 4, 2013 5:11 PM in response to Rileeohara12by Allan Eckert,Your Apple warranty does not cover damage.
So no, Apple will not replace it unless you pay for the replacement.
Allan
-
Apr 4, 2013 8:50 PM in response to Rileeohara12by bobjbkln,Contact Otterbox. Perhaps they will pay for the exchange. Apple does not license otterbox, so if Otterbox says they protect the iPod check with then
-
Jul 10, 2016 10:28 PM in response to Allan Eckertby savanah_ipod5,How much would it be for the replacment
-
Jul 11, 2016 12:48 AM in response to savanah_ipod5by lllaass,Apple will exchange your iPod for a refurbished one for this price. Price depends upon model and capacity. For 5 and 6G the exchange price is $99 for 16 GB and $149 for the other capacities. They do not fix yours.
iPod Service Center- FAQ