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ios 6.1.3 WIFI problem

173344 Views 597 Replies Latest reply: Feb 6, 2014 9:28 AM by KJ W RSS Branched to a new discussion.
  • razorop3 Calculating status...
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    Apr 3, 2013 11:23 PM (in response to Marshblob)

    That is the question, my iphone 4s have 2 weeks of life, stranger no?  I left the android because wanted a phone safer, more complete and well-targeted market, I was 2 years with my motorola atrix and never had any problems, I am very sad about this situation, I always had a lot of friends with iPhone's, iPad's, iPod's and always found pretty cool, I thought this was the time gave buy an iphone, I am very disappointed with is my first experience, apple anymore.

  • nmainas Calculating status...
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    Apr 4, 2013 1:20 AM (in response to PatricJuel)

    I have the same problem. Everything was fine in my 4s until 6.1.3 update. Then the wifi and bluetooth stopped working. Apple has to fix this with a new update. There are hundreds of 4s holders with the same problem. This is unacceptable.

  • ITMASTER Calculating status...
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    Apr 4, 2013 2:32 AM (in response to PatricJuel)

    Please really need to be fixed in next update before IOS 7 we need to have wifi on our devices !!!

  • alyx_light Calculating status...
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    Apr 4, 2013 4:49 AM (in response to PatricJuel)

    Hey guys, I solved this problem for me. I tested it only on one router Zyxel Keenetic Lite, but I hope, it will work everywhere. I've:

    - changed channel to 10 (in router web-interface settings)

    - wifi standart to 802.11gn (in router web-interface settings)

    - rebooted router

    - wiped ipad network settings.

     

    And it works!

  • Sid Harper Level 1 Level 1 (10 points)
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    Apr 4, 2013 4:59 AM (in response to alyx_light)

    Glad my solution worked for someone else and on different kit to mine too. Only confirms my suspicion that 613 is overly sensitive to interference or gets confused on wifi channels.

  • ShanunC Calculating status...
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    Apr 4, 2013 11:46 AM (in response to Sid Harper)

    ok.. soo i replied yesterday that a trick of resetting my router and network settings at the same time helped.. YA not so much.. it kept cutting out..I would have service for a few hours.. then i would lose it and have to reset everything again.. A SOLUTION for me has been to get on the phone with my local internet provider.. which happens to be comcast.. NO COST for the call they ran a diagnostic test on my modem and everything and found that my modem keep switching the "BRIDGE MODE" which is when you have the providers modem hooked up say to a "Wireless Router" this allows everything in to bridge over and pass through.. but I have no router.. just my comcast modem.. so he thinks the reason it keeps shutting off is its literally getting confused on where to go.. he fixed the issue and my wifi was back on in no time I also didnt have to set it all back up again like i have been.. it just popped on..... hasnt been off either..SOOO A SOLUTION for some people might be to call your provider and ask for a diagnostic test on your modem.. it didnt cost me anything and so far the only real solution I have... Best of luck to you all.. Hope this works for good cuz man.. resetting everything every few hours was really irrtating..

     

     

     

     

    Bridge mode

  • raugmz Calculating status...
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    Apr 4, 2013 2:02 PM (in response to PatricJuel)

    My wifi signal however i find that my wifi signal is not that strong as it use to be . the status is connected but it seems like i dun have internet connection at all .  :/

     

    problems with the iPhone 4  :C


    apple please come up with a solution.

  • IBMguy Calculating status...
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    Apr 4, 2013 2:05 PM (in response to PatricJuel)

    I just got the greyed out WiFi yesterday, tried everything in the world that i could think of and no dice. After reading about all these problems I just said screw it and sent an email to Tim Cook. Will i get a response? probably not, but he should hear what people are having issues with. I can't be without my phone, I don't want to have almost $600 drafted from my account as a pending transaction, and I dont want to drive over 120 miles to the nearest Apple Store.

  • bogeyman1over Calculating status...
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    Apr 4, 2013 6:21 PM (in response to IBMguy)

    I just took mine (only had to drive 97 miles) to the apple store yesterday and the good news is that as long as the phone is less than 1 year old, they will simply give you a new one.  I didn't want them placing a hold on my credit card to mail it.  Fortunately, my phone only had 58 days left on the warranty so no problems and since the new phones on the trade get a 90 day warranty, so i'm good through july 3 instead of june 2.  If your phone has more than 90 days left however, your going to have to suck it up, because the genius guy told me that doesn't matter how long you had left on your 1 year warranty, you only get it for 90 days.  Anyway one full day and no issues, but again...I did not do the upgrade to .3 on this phone...i'm going to wait until I'm closer to the 90 day warranty so I can still get another phone when I try the upgrade.  The easy answer is to suck it up and make the drive on a day off then you won't be out a phone as they appear to be well aware of the problem and will make the swap without much question. 

  • Lawrence Finch Level 7 Level 7 (24,500 points)
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    Apr 4, 2013 7:56 PM (in response to bogeyman1over)

    Either the guy told you wrong or you misunderstood. The warranty on a replacement phone is 90 days or the remaining part of your 1 year warranty on the original phone, whichever is longer.

  • AshleySaid Calculating status...
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    Apr 4, 2013 8:18 PM (in response to PatricJuel)

    DON'T RESTORE YOUR PHONE! It's will not resolve anything. I have just received a new iPhone 4S from apple them selves because my old 4s was playing up. After updating to 6.1.3 all wifi settings are corrupt and not excess-able. I have restarted, reset and factory restored several times and still no luck. We just have to be patient and wait for the bug to be fixed I'm afraid.. I hope this helps.

  • ITMASTER Level 1 Level 1 (0 points)
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    Apr 4, 2013 10:48 PM (in response to AshleySaid)

    What problem actualy you have ?? it connects but drops randomly or what happens to you???

  • AshleySaid Level 1 Level 1 (0 points)
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    Apr 5, 2013 3:48 AM (in response to ITMASTER)

    The toggle switch to turn it on in the setting menu is locked buddy

  • ITMASTER Level 1 Level 1 (0 points)
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    Apr 5, 2013 4:06 AM (in response to AshleySaid)

    Ok I see... thats the hardware problem like mine ...but mine is droping randomely and not conecting back when it's downloading and under load...

  • IBMguy Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 5, 2013 6:42 AM (in response to ITMASTER)

    Yeah, I may have to just suck it up and drive. I got my 4S in July of last year when i signed up for ATT so I know I have at least until the end of June. ***** though, I use wifi for everything that I can so i don't waste my data plan (although it IS 10GB shared and we never come close to that) It just ***** that this issue isn't being addressed yet, one would think Apple would find this issue and resolve it immediately.

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