Currently Being ModeratedMar 1, 2013 12:45 PM (in response to Marvin Price1)
If you cannot resolve the issue yourself, then return the computer for a replacement. You may do this freely within 14 days from date of purchase, so don't delay.
Currently Being ModeratedMar 1, 2013 12:47 PM (in response to Kappy)
Sorry this is beyond normal image persistence problems. If you read my question, this occurs on brand new machines withing minutes of use. It appears to be a problem that is occuring frequently on the new ultra thin machines. The problem returns immediately. Apple's normal recommendations do not work. Please read before posting known links already mentioned.
Currently Being ModeratedMar 1, 2013 12:58 PM (in response to Marvin Price1)
Thern take the computer back, as I suggested, and don't be so rude. My reply was a lot shorter than your post, yet somehow you didn't read it. So quit complaining. We're here to help you if we can, not be insulted.
Currently Being ModeratedApr 4, 2013 11:36 PM (in response to Marvin Price1)
Hey Marvin, what did you end up doing? I have the exact same, annoying problem. It seems common. Today is my first day using the 27", and it has the persistence problem after 10 minutes or so. Is this fixed by taking the computer back or is it just inherently a problem in all the new iMacs?