HT203165: iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439

Learn about iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439
evafromOH

Q: Trouble restoring my iPod classic

I tried restoring my iPod classic using steps 1-9.  I still get the same error that my iPod is corrupted and I need to restore it.  When connecting to iTunes it wont restore in Disk Mode or Regular Mode.

 

The progress bar that is showing in iTunes [Restoring "iPod"] - seems frozen,  it's not moving.  But when I go to force quit iTunes it says it can't because it's "restoring the ipod".  After waiting 30 minutes it keeps giving me the error that my iPod is corrupted and I need to restore it.  Then I get Error: 

Cannot restore or update in iTunes with error 1429

 

I am going in circles and not getting anywhere.

 

Disc Utility recognizes it when plugged in, but the iPod icon does not show up on my desktop.  It does have plenty of charge in the battery.

 

I'm stumped...as how to restore my iPod Classic.  Please Help!!

iPod classic, iOS 1.x

Posted on Apr 4, 2013 12:56 PM

Close

Q: Trouble restoring my iPod classic

  • All replies
  • Helpful answers

  • by Kenichi Watanabe,Helpful

    Kenichi Watanabe Kenichi Watanabe Apr 5, 2013 3:27 AM in response to evafromOH
    Level 8 (38,823 points)
    Mac OS X
    Apr 5, 2013 3:27 AM in response to evafromOH

    It's possible that the iPod's hard drive is faulty, which is causing the corruption during the Restore.

     

    Since you use a Mac, you can do a test using Disk Utility.  Run Disk Utility and select the iPod in the sidebar.  If there is a volume indented under the iPod (in the sidebar), be sure to select the iPod (the device) and NOT the volume.

     

    Over to the right, go to the Erase tab.  Set Format to Mac OS Extended (Journaled).  You can Name it anything.  Click on Security Options and select the option that writes a single pass of zeros over the entire diskErase it.  This serves as a good "stress test."  This will take much longer than a normal erase, but you should see steady progress.  If it stalls or errors out, the hard drive is probably faulty.

     

    If it completes successfully, quit Disk Utility, run iTunes, and see if you can do a successful Restore.

  • by evafromOH,

    evafromOH evafromOH Apr 5, 2013 6:32 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Apr 5, 2013 6:32 AM in response to Kenichi Watanabe

    I just went through the steps you suggested.  Everything was very clear, THANK YOU.  Unfortunately, the "Estimated Time" for Writing zeros to disk keeps increasing.....it first said 1 hr, now it's up to 1 day, 5 hours and the length of time just keeps increasing.    It hasn't stalled or errored out yet....but the only progress it is showing is the steady increase in time for writing to the disk.  I am thinking this is not a good sign. 

  • by evafromOH,

    evafromOH evafromOH Apr 5, 2013 8:23 AM in response to evafromOH
    Level 1 (0 points)
    Apr 5, 2013 8:23 AM in response to evafromOH

    UPDATE..well it finally sped up after 3 hours and started working.  But this is the message I received at the end of the task it was performing:

     

    DISK ERASE FAILED

    Disk erase failed with the error:

    "File System formatter failed"

     

    Does this mean the hard drive is bad?

     

    Or any other suggestions I should try to restore my iPod Classic?

  • by Kenichi Watanabe,Helpful

    Kenichi Watanabe Kenichi Watanabe Apr 5, 2013 10:22 AM in response to evafromOH
    Level 8 (38,823 points)
    Mac OS X
    Apr 5, 2013 10:22 AM in response to evafromOH

    One hour would have been a reasonable expected time to complete, so initially it was working.  I think it then found an area of the drive with "bad sectors."  A limited number of bad sectors can be mapped out, but too many and the procedure fails.  So unfortunately, it is very likely that the hard drive is faulty.

     

    You can have the hard drive replaced.  If you are handy with such things, there are online guides, for example

     

    http://www.ifixit.com/Device/iPod_Original

     

    and probably YouTube videos as well.

     

    I don't know what specific iPod model you have, but I have an old 4th gen iPod, and I replaced its failed hard drive with a standard inexpensive Compact Flash card on an adapter.  It's only 8GB at the moment, but it works quite well, and I've been thinking about getting a larger one for it.

  • by evafromOH,

    evafromOH evafromOH Apr 5, 2013 11:35 AM in response to Kenichi Watanabe
    Level 1 (0 points)
    Apr 5, 2013 11:35 AM in response to Kenichi Watanabe

    I have the iPod Classic 80GB (Serial # ends in Y5N)

     

    Thank you for the link to iFIXIT and for all of your help!!