11 Replies Latest reply: Apr 5, 2013 1:16 PM by rkaufmann87
Duffer48 Level 1 Level 1 (0 points)

My 2007 iMac is connected to my Wi-fi network, but my browser won't open.  I get a message that it can't find the server.  Any ideas why this would happen out of the blue?  My MacBook Pro and two iPhone 5's are all working fine with the same Wi-fi network.


iMac, Mac OS X (10.5.5)
  • 1. Re: iMac connected to Wi-fi, but browser won't open???
    rkaufmann87 Level 8 Level 8 (42,145 points)

    Just because your Wi-Fi works that doesn't mean your Internet connection is working. These are two totally seperate things. I'd recommend starting by restarting the Modem. I'd also STRONGLY recommend updating OS X, the last version of Leopard is 10.5.8, your profile indicates you are on 10.5.5!

  • 2. Re: iMac connected to Wi-fi, but browser won't open???
    Duffer48 Level 1 Level 1 (0 points)

    Sorry, I left out some pertainent info.  My iMac  is running OS X 10.8.3.  We just came home from a trip yesterday.  The computer in question was leave running at home, and was working fine when we left.  When we came home, my Macbook Pro, also 10.8.3, and our two iPhone 5's are fine and getting connected via my home Wi-Fi network.  It's only the desktop Mac that will not connect.  I even have a internet capable Yamaha piano connected via my Wi-Fi connection with no problem.  I've shutdown and restarted the iMac.  I when into the network settings and removed the Wi-Fi network and reset it.  Thw computer is telling me I'll connected to my network, but when I rtry to log onto Foxfire or Safari, it tries to start, but hangs up and gives me a message that it can't find the server.  I tried entering www.yahoo.com, figuring that I'd just login my home page from there and resave it as my homepage in the preferences, but that doesn't work either.  I'm stumped!  Can't say I've ever run into this problem before.  I go back all the way to Apple IIe & IIc days, and right up through the Macs.  Used to do tech support for my school before I retired.  I know I feel out of date nowdays, but this shouldn't be this hard.  Any further thoughts????

  • 3. Re: iMac connected to Wi-fi, but browser won't open???
    rkaufmann87 Level 8 Level 8 (42,145 points)

    You did not mention anything about resetting the Modem as I instructed, have you done that? Not the router the modem, they are different devices on most networks. If you don't know the difference a typical modem looks like:

     

    High Speed Modem.jpg

     

    and a Router may look like:

     

    router photo.jpg

     

    On some systems the router and modem are integrated into one box. If you look at your system please send us the make and model number and we can look it up for you.

  • 4. Re: iMac connected to Wi-fi, but browser won't open???
    Linc Davis Level 10 Level 10 (118,305 points)

    Please click the link below, which leads to Apple's home page. Does it load?

     

    http://17.149.160.49

  • 5. Re: iMac connected to Wi-fi, but browser won't open???
    Duffer48 Level 1 Level 1 (0 points)

    I know what a modem is, and I'm using an new Apple Airport Express as my router. No, I didn't restart the modem, because all of the other connected equipment is working fine.  I had considered restarting both the modem and the router initially, until I found that everything else is working.  The iMac indicates it's connected to the router and the modem connection is working fine through the router to all other equipment.

  • 6. Re: iMac connected to Wi-fi, but browser won't open???
    Duffer48 Level 1 Level 1 (0 points)

    When I entered the address, nothing happened, and the entry showed up as www.yahoo.com

  • 7. Re: iMac connected to Wi-fi, but browser won't open???
    Linc Davis Level 10 Level 10 (118,305 points)

    What browser are you using? If you have more than one, does the same thing happen with all of them?

  • 8. Re: iMac connected to Wi-fi, but browser won't open???
    rkaufmann87 Level 8 Level 8 (42,145 points)

    Unfortunately you don't want to seem to want to follow my advice. I have advised 2x to restart the modem. This restart might solve your problem. If it does not the post back and there are many other things to try but that is the first step. If you still don't want to reset it that's fine but I'm done attempting to assist you.

  • 9. Re: iMac connected to Wi-fi, but browser won't open???
    Duffer48 Level 1 Level 1 (0 points)

    Okay, sorry about being stubborn.  I restarted the modem and it solved the problem.  But since I like to understand why something works, please explain why one computer won't work and the rest of the connected pieces of hardware did work.  I know about restarting equipment to reset everything, but why did one computer lose it's connection, but nothing else did?  I'd appreciate your explanation.

     

    Again, thank you very much for hanging in there to help me!

  • 10. Re: iMac connected to Wi-fi, but browser won't open???
    Paul_31 Level 6 Level 6 (12,780 points)

    Not answering on behalf of rkaufmann87, but from time to time 'things just happen'. I've got 5 devices permanently connected to my home network - only today all the Macs could get connected no problems, but neither iPad would. Other times just one device has refused to connect and a reboot of the router has always sorted it. Strange but true

  • 11. Re: iMac connected to Wi-fi, but browser won't open???
    rkaufmann87 Level 8 Level 8 (42,145 points)

    As Paul_31 mentioned sometimes things do just happen. Many years of experience has shown me that and also pointed to a modem and router reset as possible solutions to issues such as yours. Fortuanately in your case that was all it took and your problem has been solved.

     

    In the event it happens again, now you have another tool in your toolbox and if that doesn't work create a new thread, let  advise what you have tried (with results) and then someone can help you out.