eliezering
Level 1 (6 points)
iOS Apps

Q: download utilities folder

My utilities folder is gone, not just misplaced.  The only answer I've found is to use Pacifist, but it won't even open my Snow Leopard installer disk--what are my options?

MacBook, Mac OS X (10.6.8)

Posted on Apr 5, 2013 8:09 AM

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eliezering

Q: download utilities folder

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  • by fruhulda,

    fruhulda fruhulda Apr 5, 2013 8:46 AM in response to eliezering
    Level 6 (15,126 points)
    Apr 5, 2013 8:46 AM in response to eliezering

    Do an installation of Snow Leopard. With this system you don't have to archive or delete anything, just install on top of what you have. Remeber to also install the updates. I would use the 10.6.8.Combo update.

     

    You are not saying why Pacifist can't open the the Snow Leopard Intaller disk. Do you get an error message?

  • by eliezering,

    eliezering eliezering Apr 5, 2013 9:15 AM in response to fruhulda
    Level 1 (6 points)
    iOS Apps
    Apr 5, 2013 9:15 AM in response to fruhulda

    At first I got an error message and wrote to Pacifist, and was told to clean my Install disc, which I did, and then didn't get the error message, but clicking on Open Install Disc on Pacifist didn't do anything. Nothing happened.

     

    So you're saying if I re-install 10.6.8 it won't "erase" my harddrive? THanks fruhulda for responding

  • by fruhulda,

    fruhulda fruhulda Apr 5, 2013 9:28 AM in response to eliezering
    Level 6 (15,126 points)
    Apr 5, 2013 9:28 AM in response to eliezering

    Yes, that is what I am saying. This was new with Snow Leopard and I have reinstalled two times "on top" of what I had. Just make sure you have downloaded the update before you start the installation, otherwise you might get problems.

  • by eliezering,

    eliezering eliezering Apr 5, 2013 9:36 AM in response to fruhulda
    Level 1 (6 points)
    iOS Apps
    Apr 5, 2013 9:36 AM in response to fruhulda

    And it will restore my utilties folder? 

     

    re: "make sure you have downloaded the update before you start the installation" -- how could I possibly start the installation BEFORE I've downloaded the update that I am installing???

  • by fruhulda,

    fruhulda fruhulda Apr 5, 2013 9:45 AM in response to eliezering
    Level 6 (15,126 points)
    Apr 5, 2013 9:45 AM in response to eliezering

    Yes, the utility folder is a part of the system installation.

     

    re: as you can install on top of what you have on the computer the downloaded update in .dmg format will not change.

    You find it here http://support.apple.com/kb/DL1399

    Why I say this is so you wont get problems after installing Snow Leopard from the disk. When the system is updated do a Softeware update also because there are some more updates that is recommended.

     

    Again - can you tell us if you get an error message whne you try to open the installation disk in Pacifist?

  • by eliezering,

    eliezering eliezering Apr 5, 2013 9:56 AM in response to fruhulda
    Level 1 (6 points)
    iOS Apps
    Apr 5, 2013 9:56 AM in response to fruhulda

    I'm very confused, sorry for being dense. I thought I am downloading an update, then installing from that downloaded update, not using the original install disc at all.

     

    When I first tried Pacifist, I got this error msg and Pacifist told me to clean the disc:

     

     

    The following exception occurred while attempting to read the archive “OSInstall.mpkg”:

     


    *** -[NSConcreteFileHandle readDataOfLength:]: Input/output error

     

    After cleaning the disk, when I clicked on OPEN APPLE INSTALL DISC--a window would open showing the install disc, I would "choose" it and the window would disappear, nothing would happen

     

     

     

     

  • by fruhulda,

    fruhulda fruhulda Apr 5, 2013 10:03 AM in response to eliezering
    Level 6 (15,126 points)
    Apr 5, 2013 10:03 AM in response to eliezering

    You need to use your Snow Leopard disk first to install the system, then you use the update.

     

     

    I am not sure why Pacifist doesn't work.

  • by eliezering,

    eliezering eliezering Apr 5, 2013 10:30 AM in response to fruhulda
    Level 1 (6 points)
    iOS Apps
    Apr 5, 2013 10:30 AM in response to fruhulda

    Just got this note from Pacifist:

     

    The "Install Mac OS X" application is only openable in Lion and above. The ones in Snow Leopard and earlier do not contain the install packages, which are stored in an invisible folder on the DVD.

  • by eliezering,

    eliezering eliezering Apr 5, 2013 11:00 AM in response to eliezering
    Level 1 (6 points)
    iOS Apps
    Apr 5, 2013 11:00 AM in response to eliezering

    Apple Support site says it DOES erase hard drive: The following was specific to Snow Leopard.  Headed to the Genius bar....thanks for trying!

     

    This procedure has four parts:

    1. Erasing the hard drive
    2. Restoring the Mac OS X operating system using the Mac OS X Install DVD.
    3. Completing the Mac OS X Setup Assistant.
    4. Restoring the bundled applications using the Applications Install Disc.

  • by fruhulda,

    fruhulda fruhulda Apr 5, 2013 11:12 AM in response to eliezering
    Level 6 (15,126 points)
    Apr 5, 2013 11:12 AM in response to eliezering

    Do you have the right installation disk?  I have the first Snow Leopard disk and can open it in Pacifist.

    Did you choose "Open Apple install discs" in Pacifist?

     

    Which version of Pacifist do you have? I have version 3.0.10 but it worked with earlier versions too.

  • by fruhulda,

    fruhulda fruhulda Apr 5, 2013 11:31 AM in response to eliezering
    Level 6 (15,126 points)
    Apr 5, 2013 11:31 AM in response to eliezering

    I don't recognise the options you are showing. I don't get them with my Installation disc. I hope the Genius knows what to do.

     

    Ah, I get it. You are reading on a Apple support page about erasing and installing. You are not obliged to erase at all!!!!!