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TS1372: iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439

Learn about iPod: Can't restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439

TS1372 Trouble restoring my iPod classic

1208 Views 5 Replies Latest reply: Apr 5, 2013 11:35 AM by evafromOH RSS
evafromOH Calculating status...
Currently Being Moderated
Apr 4, 2013 12:56 PM

I tried restoring my iPod classic using steps 1-9.  I still get the same error that my iPod is corrupted and I need to restore it.  When connecting to iTunes it wont restore in Disk Mode or Regular Mode.

 

The progress bar that is showing in iTunes [Restoring "iPod"] - seems frozen,  it's not moving.  But when I go to force quit iTunes it says it can't because it's "restoring the ipod".  After waiting 30 minutes it keeps giving me the error that my iPod is corrupted and I need to restore it.  Then I get Error: 

Cannot restore or update in iTunes with error 1429

 

I am going in circles and not getting anywhere.

 

Disc Utility recognizes it when plugged in, but the iPod icon does not show up on my desktop.  It does have plenty of charge in the battery.

 

I'm stumped...as how to restore my iPod Classic.  Please Help!!

iPod classic, iOS 1.x
  • Kenichi Watanabe Level 7 Level 7 (29,995 points)
    Currently Being Moderated
    Apr 5, 2013 3:27 AM (in response to evafromOH)

    It's possible that the iPod's hard drive is faulty, which is causing the corruption during the Restore.

     

    Since you use a Mac, you can do a test using Disk Utility.  Run Disk Utility and select the iPod in the sidebar.  If there is a volume indented under the iPod (in the sidebar), be sure to select the iPod (the device) and NOT the volume.

     

    Over to the right, go to the Erase tab.  Set Format to Mac OS Extended (Journaled).  You can Name it anything.  Click on Security Options and select the option that writes a single pass of zeros over the entire diskErase it.  This serves as a good "stress test."  This will take much longer than a normal erase, but you should see steady progress.  If it stalls or errors out, the hard drive is probably faulty.

     

    If it completes successfully, quit Disk Utility, run iTunes, and see if you can do a successful Restore.

  • Kenichi Watanabe Level 7 Level 7 (29,995 points)
    Currently Being Moderated
    Apr 5, 2013 10:22 AM (in response to evafromOH)

    One hour would have been a reasonable expected time to complete, so initially it was working.  I think it then found an area of the drive with "bad sectors."  A limited number of bad sectors can be mapped out, but too many and the procedure fails.  So unfortunately, it is very likely that the hard drive is faulty.

     

    You can have the hard drive replaced.  If you are handy with such things, there are online guides, for example

     

    http://www.ifixit.com/Device/iPod_Original

     

    and probably YouTube videos as well.

     

    I don't know what specific iPod model you have, but I have an old 4th gen iPod, and I replaced its failed hard drive with a standard inexpensive Compact Flash card on an adapter.  It's only 8GB at the moment, but it works quite well, and I've been thinking about getting a larger one for it.

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