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iOS 6 killed Wi-Fi Sync

83873 Views 149 Replies Latest reply: Oct 24, 2013 1:03 PM by MacUserAE RSS Branched to a new discussion.
  • MotorboatJones Calculating status...
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    Mar 1, 2013 7:08 AM (in response to Patricia W)

    What do you mean by "switch"? More importantly, how does this resolve the issue with wifi sync?

  • WernerSg Calculating status...
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    Mar 9, 2013 7:36 AM (in response to iPaulMorrison)

    the only way to sync via WiFi:

     

    - Start iTunes

    - Disconnect and Reconnect the LAN-connection between your PC and Router (takes only about 3 seconds time)

    - after that iTunes will find your iPad, iPhone automatically and starts the synchronization

     

    For doing a fast LAN-disconnection/reconnection I put a small ICON "LAN-Connection ON/OFF" on my desktop.

    It just works with a double-Click.

     

    By doing this, "iTunes-WiFi-Sync" now works over the last two weeks witout any problems.

     

    3.jpg

  • Patricia W Level 3 Level 3 (685 points)
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    Mar 9, 2013 8:03 AM (in response to WernerSg)

    I dispute your assertion that reconnecting the connection between PC and router takes only 3 seconds ...

     

    1) many people have wireless networks at home and therefore do not have a cable between their computer and router

     

    2) even if there is a wired connection, the router could be at some distance from the computer

     

    In our household we use a wireless network and the router is in the basement, several floors away.

  • WernerSg Level 1 Level 1 (0 points)
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    Mar 9, 2013 8:27 AM (in response to Patricia W)

    that's right!

    But you may toggle your PC Wi-Fi connection OFF and ON. The result ist the same. After you have toggle one time your iTunes wil find all devices and start with "WiFi-Sync"

     

    And don't foreget to set your device's HTTP Proxy to "Auto".

  • David M Brewer Level 6 Level 6 (9,180 points)
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    Mar 9, 2013 8:56 AM (in response to WernerSg)

    After a few months of testing I have found that it's not iTunes, your computer or the router. It's IOS 6 .... All of my devices running IOS 6 are having problems syncing over wifi to iTunes. The other devices running IOS 5 are not having this problem.

     

    I have to restart the IOS 6 devices for them to show up in iTunes. If I have to restart the devices (The device is in my hand and the computer is a few feet away.)  I might just as well hook them up to the USB port.

  • WernerSg Level 1 Level 1 (0 points)
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    Mar 9, 2013 9:09 AM (in response to David M Brewer)

    I'm sorry but it works and it's easy to do.

    I've synchronized at least 50 times (just to try it)  in the last two week as described over Wi-Fi (but not one time over USB!) and realized not for one time that iTunes did not find my iPhone5 and iPad4.

  • David M Brewer Level 6 Level 6 (9,180 points)
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    Mar 9, 2013 9:13 AM (in response to WernerSg)

    It worked for you but that doesn't mean it will work for other people. It's a problem with IOS 6... Nobody (not many) was having this problem before IOS 6 came out.

  • Mister Rabbit Calculating status...
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    Mar 9, 2013 9:57 AM (in response to David M Brewer)

    That's not true in my experience David.  It's happened to me under iOs 4 and 5, as well. 

     

    In my household, it comes down to the wi-fi, and when resetting it, iTunes will recognize the device again.

     

    Best of luck to you in solving it on your end. 

  • David M Brewer Level 6 Level 6 (9,180 points)
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    Mar 9, 2013 10:28 AM (in response to Mister Rabbit)

    Mister Rabbit wrote:

     

    That's not true in my experience David.  It's happened to me under iOs 4 and 5, as well. 

     

    In my household, it comes down to the wi-fi, and when resetting it, iTunes will recognize the device again.

     

    Best of luck to you in solving it on your end.  

    If Apple stated that you needed to discount wifi to make this work I would agree with you ... It's an IOS problem.

  • WernerSg Level 1 Level 1 (0 points)
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    Mar 10, 2013 1:57 AM (in response to iPaulMorrison)

    iOS6 - iTunes11 - WiFi - Sync

     

    first step: start iTunes


    second step: if iTunes does not find your iPad/iPhone -> disconnect/connect the WLAN/LAN connection of your PC/MAC (I do it by just pushing on the ICON on my desktop)

     

    After that wait about 10 seconds -> iTunes will find your iPad/iPhone and if you like you can start to sync.

     

    options.jpg

     

    5.jpg

     

    3.jpg

  • HR Level 2 Level 2 (425 points)
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    Mar 18, 2013 10:59 AM (in response to doctordrem)

    doctordrem

     

    Thanks.  I've been fighting this issue since I recently picked up another 4S.  Out of 8 iOS devices on an Airport Extreme + 2 Airport Expresses network, I have never run into a problem with syncing over wifi until the second 4S.  No idea why but your steps worked.

  • MacUserAE Level 1 Level 1 (10 points)
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    Mar 30, 2013 6:57 PM (in response to simonfromquebec)

    I have been battling the iTunes wifi sync issue for a long time.  I think I have tried everything that there is out there on the internet.  I have my Time Capsule in bridge mode behind a Verizon FIOS Actiontec router.  My iMac is hardwired to the Time Capsule.  While the computer is awake I am able to initiate a sync with the computer from any one of my 8 iOS devices.  After the iMac falls asleep and hybernates for a while the wifi sync is hit or miss.  It does not work more than it works.  I will certainly try the static IP trick that is being described here and will report back.  I was wondering if anyone has the same issue as I do and has figured out how to set it up.

  • MacUserAE Level 1 Level 1 (10 points)
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    Mar 31, 2013 9:47 AM (in response to MacUserAE)

    So I tried the static ips all around and it still does not work.

  • dmilazzo Level 1 Level 1 (5 points)
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    Apr 6, 2013 1:09 AM (in response to iPaulMorrison)

    The problem I am having is that most of the time after restarting my Mac, once I launch iTunes my iPhone 5 doesn't show up under Devices in the left column of iTunes 10.7. I prefer to charge my iPhone next to my bed using AC power, so this meant I'd have to take my cable into my office and physically reconnect it to my Mac to get the phone to show up in iTunes again. Very frustrating.

     

    However I figured out a simple solution at least that works for me. Simply turn off wifi in my Mac's menu bar up near the clock then turn it back on again, takes 5 seconds. This forces iTunes to re-recognize the iPhone without having to physically connect it with the cable. I'm running a Charter cable modem with built in wifi, so it's perhaps an issue in that, but turning wifi off and back on gooses the wifi network and forces my iTunes to rescan the wireless network. In any case, wi-fi syncing has always worked flawlessly with my iPhone 5 (it shipped with iOS 6), SO LONG AS the phone was showing up in iTunes. This was a big help to me....at least now I don't have to get up from my computer to get wifi syncing working again.

  • WernerSg Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 6, 2013 9:48 AM (in response to dmilazzo)

    That's the way it works. Start iTunes and simply turn off the LAN or WiFi in your Mac/PC and turn it back on again. Then iTunes will find yout iPad/iPhone.

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