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My iPad can't Connect to iTunes Store/AppStore

473901 Views 354 Replies Latest reply: Mar 30, 2014 11:05 AM by GameMavrick RSS
  • Magpiemay Calculating status...
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    Mar 23, 2013 2:20 PM (in response to lowsphere)

    On my god.... It only took capital letters to get it going!

  • Keithjillings Level 1 Level 1 (0 points)
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    Mar 23, 2013 2:56 PM (in response to lowsphere)

    My iPad just did it again - with 9 updates, it stopped at the first - which happened to be a game I don't even play.  I deleted that, and it locked at the second:  Adobe Reader.  I deleted that from the iPad, and it updated the rest.  Then I tried to reinstall Adobe Reader.

     

    It's now telling me it can't download Adobe Reader, although Adobe Reader seems to be installed.  However, it can't find any of the PDF documents that are on my iPad (there are lots - or there were: I hope they still are!).

     

    A quick search found them, and Office2HD opens them when I prod them in the file manager, so I guess I don't need Adobe anyway.

  • reposr Calculating status...
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    Mar 24, 2013 12:00 AM (in response to lowsphere)

    Well just like to say that I posted on the forum a while back but that didnt result in it coming right. I phoned Apple and got put thru all the ropes suggested on this forum and that I had already tried. Then was passed on to a senior support person who told me to change the DNS numbers on my wifi network to the 4x repeated number she gave me which had full stops in between.  She told me it was just using a better, more direct pathway.  Well worked when I tried updating one app on my iPad.  Then stopped which it still does at times when updating all at once and then have to deal with each app that stopped and eventually get them updated. Also my iPhone then started doing the same so changed DSN as for iPad and have similar problems as that experienced with iPad. This is very odd and must be an Apple problem.

  • mikekav66 Calculating status...
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    Mar 28, 2013 9:04 AM (in response to lowsphere)

    I can't get on to itunes app store from pc, ipad or ipod. I have good wifi and broadband otherwise. I can't beleive posting here would trigger a response from apple but here goes..

  • KatyMandarin Calculating status...
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    Mar 28, 2013 8:32 PM (in response to Ravager.pe)

    So, I'm having the same problem. Updated to iOS 6.1.2 and the iTunes store gave me the message "This feature is not currently available in iOS 6." ***. So, I updated to iOS 6.1.3 to see if that would help and no change.  So.... here's hoping someone will either have some magic key strokes and steps to take to fix it or, like others, it will mysteriously fix itself....

  • Bola bello Calculating status...
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    Mar 29, 2013 5:16 AM (in response to lowsphere)

    Please I have been having the same issues. Just got my iPad yesterday, set it up and downloaded an app without any

    issues. Got to work today and tried entering the App Store to download more apps but I've been getting the cant connect to iTunes Store error. I have tried all the fixes I've seen here and online but nothing works. It's just unbelievable. Please help!

  • dizzyc Calculating status...
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    Mar 29, 2013 1:45 PM (in response to lowsphere)

    I am having the same problems too!!! come on apple sort it out

  • reposr Level 1 Level 1 (0 points)
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    Mar 30, 2013 6:33 PM (in response to reposr)

    Seems to be working okay now using the wifi DSN I was given by Apple when phoned them. I suggest you phone Apple on the free phone listed for your country on Apple contact webpages. Then at least they are bombarded with users having the same problem.

  • DARC33 Calculating status...
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    Apr 1, 2013 6:50 AM (in response to Phoenix407)

    I hope Phoenix407 be right...

    I'm having the same problem, not only I cannot access AppStore with my IPad 3 but some apps like Ted or Newsletter with video or images or even websites too.

     

    I've tried to reset and reinstall the OS 6.1.3 but nothing has happened yet.

     

    I'm expecting a new OS version hoping this one might solve this problem. I hope after leaving this message my iPad's problem gets solved.

     

    I'm really disappointed since I believed Apple had better quality on their releases, but it's seem that it is not true.

     

    Thanks

    DR

  • lkreutzer Calculating status...
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    Apr 1, 2013 9:52 PM (in response to lowsphere)

    I cannot connect to App Store or iTunes.  Have ipad3, have rebooted and reset.  Help - any other tricks?

  • mikekav66 Level 1 Level 1 (0 points)
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    Apr 2, 2013 1:45 AM (in response to lowsphere)

    My IPad starting accessing the appstore a few minutes after posting here. I wonder was the problem linked to my apple ID.

  • rosenguitar Calculating status...
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    Apr 3, 2013 3:01 PM (in response to mikekav66)

    I have tried every posted solution but my Ipad mini still can't connect to itunes or App store for any purpose (updating or downloading or even signing in).

    I am completely frustrated!!

    I have 2 other Ipads and an Iphone 5 on the same Apple Itunes acoount and they CAN connect.

    Any help will be much appreciated.

  • chopsuziie Calculating status...
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    Apr 4, 2013 3:12 PM (in response to lowsphere)

    This is happening to me as well. All of a sudden I am unable to connect to the store, I have signed in and out of my Apple ID, and rebooted my iPad. PLEASE HELP SOMEONE!

  • mamakath68 Calculating status...
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    Apr 6, 2013 12:30 PM (in response to lowsphere)

    I Have been trying all day to sort my i pad. Still getting the message ( cannot connect to I tunes store). Now I find I can't connect on my laptop either.  What is going on?

  • RobBritton Level 1 Level 1 (0 points)
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    Apr 8, 2013 1:35 PM (in response to lowsphere)

    For a few days my ipad3 refused to download any new app but could download anything that was already on my account. Now it always says unable to connect to itunes store on both my own account and a friend's. I have 2 iphone5 and the ipad and an imac and only the ipad is affected. All my ios are currently 6.1.3. It's unable to download apps while on wifi, 3g and tethered.

     

    On my ipad I have reset the DNS to 8.8.8.8 and logging into my apple account to post this didn't help. Both iphones are unaffected and can download apps while connected to the same wifi as the ipad.

     

     

     

     

    EDIT

     

    After approx 15 mins and resetting my ipad with home and sleep buttons it is now working again. HAPPY DAYS!

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