1 Reply Latest reply: Apr 6, 2013 6:36 PM by ChrisJ4203
ebnelson Level 1 Level 1 (0 points)

On my new phone it is showing an unopened email but all items are open? Help

  • 1. Re: iPhone issues email showing but no new items
    ChrisJ4203 Level 7 Level 7 (28,185 points)

    Double tap the Home button to bring up the multi-tasking bar. From there locate the mail app and hold it down until it wiggles. When you see the red minus sign, tap it to close the app.

     

    Do a reset of the phone, holding the sleep/wake and home buttons together until you see the Apple logo and then release. After the phone restarts, see if the mail is fixed. If not, the next steps are a restore from backup and if necessary, restore as a new device.