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HT1430: Turn your iOS device off and on (restart) and reset

Learn about Turn your iOS device off and on (restart) and reset


487 Views 2 Replies Latest reply: Apr 6, 2013 9:09 PM by lll RSS
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Apr 6, 2013 6:46 PM

I just bought a new Iphone 5 and gave my old Iphone 3gs to my daughter.  She went ahead and tried to update it, something I had never done, and now we can't use the Iphone.  We keep getting a message saying COULD NOT ACTIVATE IPHONE.  I try restarting it but the same messame comes up again. If it helps at all, when I press the i (info) letter that appears at the bottom of the screen, it says:  IMEI 01 215800 301481 0    ICCID:   UNKNOWN

iPhone 3GS


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